Question about Computers & Internet
My computer keeps freezing while I'm connected to the internet. It does not freeze when not connected. A while back my computer was always dropping the interenet connection but I changed where it was hooked up to the phone jack and now it freezes every half hour to hour. What can I do?
The first step is to verify that you are not infected with a spyware or virus infection. The fact that you are only having freezing problems when you are connected to the internet is a sign that you may have some kind of infection.
The Geek Squad website has links to free online virus and spyware scanners that can tell you if you're infected.
If those scans come up as clean could you please post a Hijackthis log file so we can look at what processes you have running?
Posted on Apr 30, 2008
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Posted on Jan 02, 2017
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