Question about Tomtom GO 300 GPS Receiver

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TomTom DIED? My TomTom stopped working and I received it as a gift 4 months ago. So it is brand new. I tried to charge it but it does not pick up the charge. Is it dead? What can I do?

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  • Anonymous May 03, 2008

    The same thing happened to me, but mine is a year and a half old. The charger is fine (I had it checked). I am going to try to reset it using the button on the bottom of the unit, but I have a question. The recommended charging time before trying to reset is 2 hrs. Do those 2 hrs have to be continuous, or can it be cumulative?


  • Anonymous May 06, 2008

    MY TOM TOM has to be reset to turn it off and when i reset it and turn it back on it goes through all the correct channels but when the screen should show a map it shows the tom tom 2 hands logo..


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  • 77 Answers

Call TomTom 1-978-287-9555 4 months is really early for the unit to break.. thats even before their 180 day warrenty period.. call them today and return it!

Posted on Apr 30, 2008

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I have charged it up and it will not turn on. I have held the button down for over 20seconds but it is just dead. It was working ok a couple of weeks ago before i switched it off.

hi Sandy_50

im not sure how you tried to charge your tomtom, but you should charge for about 4 hours using the usb cable to your computer. if the battery is totally drained, this is how you should charge it. for some reason unexplained by tomtom, the home or car charger wont work to get it running again.

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