Question about Canon EOS 400D / Rebel XTi Digital Camera

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CAMERA WILL NOT DOWNLOAD IMAGES

Canon EOS Digital Rebel XTi.
I love this camera, but this is the problem. I am on my second body within three months. I had to exchange the first one now this one I am sending for repair.
PROBLEM: After about the same number of transfering images to computer, the USB port on the camera body does not react to the USB cord being plug into it. I have done all the possible solutions with Canon, and now I must send it into repair. This would not bother me, but this is the second camera body that did the exact same thing. Canon tells me this is not common, I can't thank of anything I am doing wrong, but I am open to advise

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  • suzyqteu Apr 30, 2008

    I did buy a CF memory card reader, and, yes it works.I have not bought a new USB cord, does the new one need to round cord turner (best way to explain) on it, like the Canon one has? (the oblong thing that the cord goes through).

    As to the card reader, I am afraid it will eventually wear out the CF Memory Card.

  • suzyqteu May 01, 2008

    Thank you so very much. I will go ahead and get the new cord. Now that I know the memory card will not be damaged, I will not rush getting the camera repaired. I still have almost a year left in my warranty. I really appreicate your help.

    Suzanne

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Have you tried replacing the USB cord? You also might want to try getting an inexpensive CF card reader so you can remove the memory card from the camera and then just plug the both of them into your computer's USB slot and upload from there.

Posted on Apr 30, 2008

  • jill goodell Apr 30, 2008

    You can use any USB cord as long as it fits the camera (Canon brand or generic). They're easy enough to find online and most indicate what type camera it will work for.

    I've been using card readers for years and the only damage you can really do is when you force the card in incorrectly or disconnect while transferring data. Some folks have found the transfer rate to be much faster and, not to mention, gives 'em one less cord to trip over :)

    Good luck!

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