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I added songs to my mp3 player and now it's frozen. It worked before I added the new music. It turns on but it won't do anything else including turn off. I changed the battery but that didn't help.

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Could be that one of the tracks you have loaded is copy protected (DRM) some players just skip these tracks, some show a "File format not supported" error, and others freeze.

Go to the folder where you store the tracks you have loaded on to the player using My Computer or Windows Explorer, so that the individual tracks show.

Click on the Views icon and select Details

In the right hand windows, right click on one of the headings which have just appeared, and put a tick in the "Protected" box.

"Protected" will now appear as a heading and each file will show Yes or No.

Any files showing as Yes are not compatible with your player.

If you are downloading these files from the internet, then you'll have to look elsewhere for files.

If you are ripping your own CDs to .MP3 or .WMA with Windows Media Player, then you need to change a setting in Windows Media Player.

Open Windows Media Player. If visible, click on "Tools" then options. If the menus are not visible, right-click at the top of the Media Player Window, then select "Tools" and click options.

Click on the "Rip CD" or "Rip Music" tab (depending on version).

Remove the tick from the box next to "Copy Protect Music" (or similar)

This will stop DRM protection on any further tracks ripped.

You will need to rip any DRM tracks again.


Posted on May 01, 2008

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2 Answers

If we add songs to mp 3 player it won`t show songs when it on


MP3 players can only play music files that have been converted to mp3 file format. For instructions on converting music file, please click on this link and follow my instructions :-
http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

Nov 08, 2010 | Sony NW-E405 MP3 Player

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My zen touch is frozen. I can push the reset button. It then rebuilds the library and goes to play the same song ever time but does not due anything. It remains frozen and non of the buttons work. John


Since the reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Apr 01, 2009 | Creative Labs Zen Touch MP3 Player

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Just blinks and does not play files


plug it into the computer and put a new song on it. it should turn on after that. it happened to me and thats what i had to do to make it work again

Nov 18, 2008 | iLO (2 GB) MP3 Player

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DOES NOT LIST SONGS, TURNS OFF WHEN PLAYLIST IS SELECTED


format it put all music in then see wat happen it should fix the problem


good luck

Oct 27, 2008 | SanDisk Sansa e270 MP3 Player

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My mp3 player is frozen!


there is a reset button on the back on the bottom try using that

Dec 18, 2007 | Philips SA5125/37 MP3 Player

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Unable to play new songs added to MP3 player


Wal mart downloads are notorious for not working with subscription devices (i.e. - devices that use rhapsody, or yahoo.).

You have 2 options;

 1) dont use any music from wal-mart

 2) burn the music to a cd, the re-rip them to your PC, thusly removing any copy protection and then re-transfer them to your device.





Best of Luck.

Oct 24, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Frozen on Refresh Database


Take out the four screws on the back and pop out the battery then put it back on. Make sure you synced the songs properly. Add to the problem how you added your songs and I might be able to help.
Good Luck

Feb 04, 2007 | SanDisk Sansa e250 MP3 Player

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