Question about Canon PowerShot SD630 Digital ELPH / IXUS 65 Digital Camera

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Canon Power Shot 630 Digital Camera

My camera lens will not retract and it refuses to turn on because of this. Any idea on where I could take it to be fixed would be great.

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  • ameyers May 02, 2008

    I had the same problem. I dropped my Powershot SD600 and the lens will only retract halfway. When I try to turn on the camera, it says "lens error, restart camera." I've tried taking out the batteries, but have had no luck. Any ideas?

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I just fixed one power shot SD630 with the same problem. Only if you have enough experience you can handle with this problem. First you have to take out the entire zoom lens out and after that , you must repositioned the last lens who is for clarity. Usually this lens are not in the normal position after the camera suffers a shock.

Posted on Nov 03, 2009

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Hey kara M,
Before you take it in for service I would try taking the batteries out for a while and then putting them back in. Often this resets the camera and resolves the issue.

Sincerely,
Allan
Go Ahead. Use Us.

Posted on May 01, 2008

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Hi i had an e18 error appear and the lens was stuck. the lens is now going in and out but the focus is compleatley shot every thing is blured any ideas?? thanks


Hi,

"E18" indicates an error that involves the lens unit or lens cover in your camera .This error appears where the lens is prevented from properly extending or retracting .The error may also be displayed if the lens camera has been subjected to an external shock, or if a foreign substance (i.e. liquid, sand, dirt) enters the camera.Hold the camera so that your fingers do not touch the lens unit when you are shooting. Make sure the camera is off before the camera is placed back in the case. Exercise caution to ensure that the camera does not accidentally power on while the camera is stored inside the case.If you cannot clear the error code by turning the camera off and then on again, or if the error code is displayed frequently, a camera malfunction may have occurred and might require service from canon. Or else try pressing the power button on and held it down while extending the zoom lens. The lens will extend out and the camera will be freed from the error.

Thank you !!

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The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.

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Canon makes a great camera, and I would tell you to try to have it fixed if it costs less than 75 dollars. At 75-100 dollars it's a toss-up. More than a 100 dollars---it's your call.

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