Question about DVD & Blu-Ray Players

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I live in the UK and own an Hitachi AX-M1 38A living system. It has played all my DVD collection up until recently. When I purchased a music DVD that has all regions, after watching this DVD several times none of my previously played DVD's worked. It comes up with "wrong region". They were all origional DVD's. Yet any DVD's that were compiled on my computer of family type still play. Could any one help please. Steve.

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  • spook650 Apr 30, 2008

    I brought it from HMV, the producers were Black Hole DVD 04, Made in Holland. It was called Tiesto, Copenhagen, Elements of Life World Tour.

  • spook650 Apr 30, 2008

    No, it just played.

  • spook650 Apr 30, 2008

    User manual does not say anything about regional settings.

  • spook650 May 01, 2008

    I live in the UK and own an Hitachi AX-M1 38A living system. It has played all my DVD collection up until recently. When I purchased a music DVD that has all regions, after watching this DVD several times none of my previously played DVD's worked. It comes up with "wrong region". They were all origional DVD's. Yet any DVD's that were compiled on my computer of family type still play. Could any one help please. Steve.
    Comment by spook650, posted on Apr 30, 2008
    I brought it from HMV, the producers were Black Hole DVD 04, Made in Holland. It was called Tiesto, Copenhagen, Elements of Life World Tour.
    Comment by spook650, posted on Apr 30, 2008
    No, it just played.
    Comment by spook650, posted on Apr 30, 2008
    User manual does not say anything about regional settings.

  • spook650 May 01, 2008

    Region 2, this is not just a dvd player, it also has a dab radio etc within ie, living/micro system.

  • spook650 May 01, 2008

    This is not just a dvd player but a living system/micro system with a dab radio all in one system.

  • spook650 May 02, 2008

    When the Tiesto disc is played it goes and plays straight away. But any origional other disc is attemted to be played it stops and says wrong region but does come up with the number of chapters etc but cannot get it to play using remote or control panel.

  • spook650 May 02, 2008

    When the Tiesto disc is played it goes and plays straight away. But any origional other disc is attemted to be played it stops and says wrong region but does come up with the number of chapters etc but cannot get it to play using remote or control panel.

  • spook650 May 07, 2008

    Thank you benimur, was intersted in your post. It is still working with what i now call the rogue dvd, but not the others. This system has got a usb device to play music etc. Could you advise on how to try to resolve with my usb. Steve

  • spook650 May 07, 2008

    Just to add I have removed from power source for 12+ hours and used laser cleaner.

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Sir,
region 1 in the particular system means you can't watch any dvd that you buy in shops, unless its a music dvd, apart from that its highly recommended... so i suggest you to insert the tiesta cd and then change the region setting..or change the region setting before inserting the tiesta cd and then restart and check once again..

Posted on May 07, 2008

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Hi Spook

wow, me thinks hitachi should stick to making plasmas and power tools:)

IB is probably right about the resetting of player region by the offending DVD ... and Ginko may well be right that you have burned up the region setup chances that the unit had. From the very onset, the whole region specific DVD regime was doomed! AND it they stilll havent got it sorted. I tried to find some support for the product with Hitachi... but the model number comes up blank. I do see however that ebay is flooded with these systems. Did you buy it in the UK with a Hitachi backed warranty? I am wondering if it is perhaps a rogue model. Have you approached Hitachi to see what they have to say about it? I would be emailing them with your problem. Am interested to hear what it is:)

I know it is trying another source to fix the problem, but there are always the likes of these guys here, and here

They do claim to be the experts in unlocking DVD players. Just a suggestion... :)


regards
robotek

Posted on May 07, 2008

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Turn the power off and unplug the unit for a minute or two. Restart it and try the disc again. In a small number of cases, cycling the power like this will reset the electronics and solve the problem.

if the player behaves like this with all DVDs, including ones that formerly worked in it, suspect a problem with the lens, laser, support electronics, or rotating hub assembly.

Posted on May 04, 2008

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There is a problem with lens of the dvd plyaer you have..if you go with buying a lens cleaner ,i think it will not help you ,better option is to change the lens of that dvd player so when it get changed it will work fine ,and check each time the dvd you play because it may contain scratch ,which can cause your lens and it may not work properly.it happened with me also ,and the first thing i done is that i changed the lens of my player and it worked nicely .so no problem with the dvd you are using.
So best solution will be to change the lens of that DVD system ,and it will not cost you much....and ask the repairer ,that why it is necessary to change the lens ...
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Technical Associate

Posted on May 02, 2008

  • Deeps . May 07, 2008

    After searching a lot for your problem i found a website which will be definitely helpful to you ...............

    use the link below to open

    http://www.cdmediaworld.com/hardware/cdr...

    I hope this will help you with your current and future problems

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    Low feed backs hurt my ratings and I am tring to help you with your problem,so let me know that the information i given you is helpfull or not.
    Thanks.

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Hi,

If I may add to the other postings....

Based on you description, I would assume that the DVD player's regional setting was mixed up with the use of the software/firmware built-in to the "multi region music DVD". This is similar to those CD firmware upgrade/hack that is available (online) for those DVD players that are region locked. The purpose of which is to ensure that that music DVD is playable on any device in any region.

Other than a firmware flash and reinstall which would require certain specialized equipment (not unless your system has a built-in USB to PC interface), another possibility is to hack your unit's DVD player not to be region free but rather back to your local/regional settings. Unfortunately, to my understanding their is no known hack for your particular unit. If you can determine the chassis number of the built-in DVD player, then it is possible to locate a Hitachi DVD player (standalone) using the same chassis and hopefully get a hack for that which may be applicable to your system.

Additionally, your remote which is essential for region changing/hacking of most DVDs may not work since it is not a dedicated DVD remote but a general remote for all other functions of your unit.

Alternately, you may want to try the hacks that has been tried for other Hitachi DVD players. There is of course no guarantee that it will work, at best it is a "hail mary pass". You may want to start here, here, here or here.

Hope this be of additional help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on May 02, 2008

  • Louie  Role
    Louie Role May 07, 2008

    Hi again spook650,

    Appreciate the postback. To recap:
    1. your concern is the DVD component (region 2) of your Hitachi AX-M138 which is a multi component/function Hi-Fi systems;
    2. after playing a music DVD, it has changed it's region code/lock;
    3. since the region code/lock has changed, you can not play any more all the other DVDs in your collection (except those burned in your PC).

    Pls, have you tried the region changing methods here, here, here or here?

    Additionally, to figure out a more appropriate region free hack and/or a firmware update, the exact chassis/model number of the DVD player has to be determined. The purpose is to compare that chassis number to a standalone Hitachi DVD player and use the firmware/hack of the standalone to be used in the AX-M138. Another possible issue that has to be considered is that the remote control of the AX-M138 may not work.

    Will look forward to your update on the chassis number of the DVD section of the AX-M138.

    Cheers.



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The disc may be bad, inserted upside down, or written in a format the DVD player can’t digest. However, if the player behaves like this with all DVDs, including ones that formerly worked in it, suspect a problem with the lens, laser, support electronics, or rotating hub assembly.

First, turn the power off and unplug the unit for a minute or two. Restart it and try the disc again. In a small number of cases, cycling the power like this will reset the electronics and solve the problem.

More likely, though, you’ll need to dig deeper. Try cleaning the DVD player’s laser lens with a high-quality cleaning disc from a consumer electronics store.

If this doesn’t do the trick, check with the player’s manufacturer for support options. Your player will likely need to be repaired or replaced. Its spindle may not be spinning the disc properly, or its laser may be failing to operate within parameters.

Thank you

Posted on May 02, 2008

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I think that the problem has nothing to do with the new played DVD. Try to clean lens or take it to service shop to be inspected.

Posted on May 01, 2008

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Since you can't find a region settings, may I suggest unplugging the system for an hour and see if that resets anything.

Let me know if this works

thanks

Posted on May 01, 2008

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Hi,

What region was your player set before the change?

Posted on May 01, 2008

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Hmmm...that is really odd..so you purchased a new DVD, and after playing it, none of your others would work? that's highly unusual. where did you purchase that new DVD. And who's the publisher? I suspect your DVD player may have just been 'adjusted' by some new anti theft encoding that was introduced about a year back, across certain publishers, to disable DVD players so that they would only play 'authorized' movies.

Posted on Apr 30, 2008

  • Patrick Michaels
    Patrick Michaels Apr 30, 2008

    Ginko...I'm almost certain that his DVD was co opted by the new disabling technologies that are prevading this market..it's a bit of nastiness perpetrated by the music and movie publishing industries.

  • Patrick Michaels
    Patrick Michaels Apr 30, 2008

    the regional settings are built in, by the way...these are on a manufactured location basis these days, to support the licensing issues from the movie and music industries..

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You changed regional settings on dvd

Posted on Apr 30, 2008

  • Ginko
    Ginko Apr 30, 2008

    You need to set back regional settings to UK , Europe and America, the procedure is illustrated in your user manual, You can just set them three times , two of the chaces had already be used. If you do it wrong you may get in troubles

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Did u try to change the region when u tried to play that new disc?

Posted on Apr 30, 2008

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