From the handset that came with the unit (if you bought additional habdsets they may not have the following menu option -- for some reason only some of my handsets allowed me to do the following), press MENU/MUTE, press the up or down buttons to select DIAL MODE, press SEL/CH, press up or down button to select the mode (I believe it is "pulse" but may be the other option), press SEL/CH (the phone will beep), press END to exit. This worked for me.
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