Question about Canon CanoScan 4400f MultiFunction Color Printer

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Have uninstalled and reinstalled software for CanoScan LiDE60 and still coming up with 2 error messages - "cannot communicate with scanner" and " unable to open TWAIN source". How do I correct these errors allowing me to use the scanner?

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Are you scanning from Toolbox? Make sure the correct scanner is selected in the Settings section.

What OS is this? Try scanning from various applications.
Does the scanner react at all at any time?

Make sure you have installed ScanGear and not just Toolbox.

Posted on May 08, 2008

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Posted on Jan 02, 2017

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Trying to set up canoscan lide60 scanner on my new computer - upgraded computers from Windows XP to Windows 7 X64


The driver you are looking for can be located at http://software.canon-europe.com/products/0010220.asp

At this page, select Windows 7 as the operating system, and English as the language.

The second result should be the Windows 7 64-bit file that you need.

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After installing the drivers and software for my Canoscan 5600f then plugging in the scanner I get the following error message: "There was a problem installing this hardware. An error occurred...


Hello hayduke247
You must absolutely make sure you are using the correct driver for the correct device :
Windows Vista / 7 :
http://www.usa.canon.com/cusa/consumer/products/scanners/film_negative_scanners/canoscan_5600f#DriversAndSoftware
Other Windows versions :
http://software.canon-europe.com/products/0010652.asp
To correctly delete a program , use a specific tool rather than the windows deleting program : Download free RevoUninstaller from http://download.cnet.com/Revo-Uninstaller/3000-2096_4-10687648.html
If all this doesn' t work , your device is defective , not your software .
Best regards ,
fanaudi

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1 Answer

My canoscan fb620u shows device offline.


It your using a newer windows you probably need new software. Try Vue Scan it worked for me on Windows 7 64bit and I have the same scanner. With out dated software it wont recognize the scanner. Hope it helps

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Hi, I have downloaded LIDE60 software from Canon site and have it installed in my PC Vista. Everything shows software is properly installed. But when I try to scan I get a message on my PC that 'the...


Did you register your printer and software after install? If not open the program and registration screen should come up and register the products. Some products are designed that they will not operate till registered.

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Cannot communicate with scanner (Canoscan Lide60 on Mac OSX 10.5)


I also had this problem and scoured ALL the apple forums to no avail.
Then I discovered what my problem was. I run parallels on my mac and it had nabbed my scanner as one of its USB devices! All I had to do was uncheck this device for use in the windows Virtual machine and it came back to mac. The strange thing was, I didn't use or install the scanner in the windows environment, yet parallels stole it from the macOS side.
If you have Parallels installed, I wonder how many other problems with USB connected devices could be solved by visiting it first?

Jul 09, 2009 | Canon CanoScan LiDE 60 Flatbed Scanner

1 Answer

My pc will not recognize my scanner


uninstall again. download updated drivers from website then install the software again. make sure the usb cable is unplugged. install software frist then plug in usb cable make sure it is powered on.

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Uninstall the software with scanner unplug from your MAC. Install the software with the scanner disconnected, then connect it b4 the first use of the software.

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