Question about Canon CanoScan 4400f MultiFunction Color Printer

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Have uninstalled and reinstalled software for CanoScan LiDE60 and still coming up with 2 error messages - "cannot communicate with scanner" and " unable to open TWAIN source". How do I correct these errors allowing me to use the scanner?

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Are you scanning from Toolbox? Make sure the correct scanner is selected in the Settings section.

What OS is this? Try scanning from various applications.
Does the scanner react at all at any time?

Make sure you have installed ScanGear and not just Toolbox.

Posted on May 08, 2008

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It could be a communications error message, the printer is not communicating with the computer.

  • Disconnect and then reconnect the USB cable.
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  • Restart the computer.
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  • If your printer does not function properly or communication error messages appear when using your printer, you can remove and reinstall the printer software.
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