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Acer 5720 I am disappointed that in less than 5 months of the purchase date my laptop is not working!!! I use dial up (I know, I know)- and when I dial up; the modem does not connect. I hear the modem dialing, then I hear "dead silence"; then a recording saying "if you would like to make a call please hang up and dial again". Let me add, I know the issue is NOT my phone line as I have tried to connect at my home, as well as at my mom's house as well as in a third location-my job- all in different towns; and run into the same problem. If anyone can offer some advice, it will truly be appreciated. Thanks.

bajanqueen Apr 30, 2008

Thanks for your prompt responses. I've tried all the suggestions, to no avail. Any other suggestions?

3 Answers

Anonymous

Just make sure the "Wait for dialtone" is ticked.

Anonymous

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Posted on Apr 30, 2008

Anonymous

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It sounds like one of 2 things are incorrect in your dialup settings.
Firstly the phone number you are trying to dial is not correct.
Secondly the area code that is set for the modem is incorrect.
Also check that there is no number in the Dial "x" number" to access an outside line. If you are dialing from inside a company for example, most of the time you need to press 0 to get the dial tone to make a call. If you are calling from home this is not needed.

If you were dialing the right number you would at least get a computer tone from the other end trying to negotiate a speed setting for the modem.

Open your modems properties in Control Panel (Start - Settings - Control Panel) and check those first.

Please post back any results

Anonymous Apr 30, 2008

I have a funny feeling it is your settings as predicted.

It is most likely dialing the number BEFORE it gets a dial tone. The first few numbers will not be dialed and you will end up with your recorded message since it is not a complete number.

Just make sure the "Wait for dialtone" is ticked.

Anonymous

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Posted on Apr 30, 2008

Anonymous

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Hmm..well..this maybe as simple as the phone number setting in your dial up application..do you have call waiting or voicemail on that line? You may need to set the phone dialer to compensate for that issue.

Anonymous May 01, 2008

on your laptop, there is only one place to put the phone line, right?

if you go to start, programs,accessories,communication

there's an icon called dialer

open that, enter a local phone number and see if that works. We may have a bad modem in your computer.

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