Question about Tomtom GO 720 GPS Receiver

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TomTom 720 does not TURN ON

I think It is all about charging. When the green LED is on TomTom should be charging. But quite often it isn't (even if green LED is on) as it is not shown on the batter status (should shown charging on the right top corner of the screen). So when the battery is empty it switches off. I tried to use car mount kit or stationa car kit. It worked only if I slightly pressed the unit to the Mount Kit. It must be sth with connection between unit and mount kit - i.e. conncection has many pins.
I think it can apply to many other users, when trying charging or reseting theri TomTom

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  • tomtimtamtom Jun 08, 2008

    Same here - on a tomtom 710. It started after a rough ride on a dirt road. The shaking must have worn out some plastics near the connector.

    If I mount it just off the dashboard, and push something to TILT it clockwise, the charging resumes.. If it just hangs in the mount it does not charge anymore

    So it looks like the tomtom 710 has two power-pins, one for charging and one for powering the device? (because it can work without charging the battery).

    Anyways if anybody can post a solution without replacing either the tomtom or the mount (not sure what is worn yet), I would be really grateful.



  • laidoffsick Jul 18, 2008

    Won't turn on. Hit the reset, and it starts to play music and then freezes on the display pic. Then it won't turn off. Happens on battery mode and on ac mode. Was workin fine, but now it don't turn on.

  • modtomtom Oct 26, 2008

    mine takes between 20 - 40 minutes of turning on then resetteing it cos it shows the tomtom in its cradle with the harddrive in the bottom corner, after 2 minms a circle appears showing its not worlking, after i reset it many times it finally works, can anybody help me as i use it daily and am getting woud up with having to wait for it to work.

  • jcaptchaos2 Feb 18, 2009

    I have a green light when in the docking station, charged it overnight but won't still won't power up



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Have you guys tried cleaning the pins with some contact cleaner or alhcihol

Posted on Jul 05, 2008

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It isn't heat related, mine is doing the same thing as is my Dad's. I have used mine in the heat, but my Dad's hasn't been used in about a month. I think it has to do with the last software update. That is when my problems started

Posted on Aug 30, 2008

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I have had problems with my TomTom720.

First for the past 2 weeks it turns itself back on after I turn it off... sometimes I have to turn it off 2-3Xs until it finally shuts down.

Now... it just quit working. It won't turn on at all.

I have a sneaking suspicion that it might be heat related. It has been over 100 (in the car over 110) and I think the heat may mess with it.

Posted on Jul 08, 2008

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Aug 19, 2009 | Tomtom GO 720 GPS Receiver

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The battery gets shot to quickly !!!

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3. Press firmly and hold the power button and count to 10.
5. Try this a couple of times if it doesn't work the first time.

Even if your battery is ****, the power connection has a pass-through, so you can still use the device as long as its connected to the charger.

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TomTom Go720 shuts off spontaneously

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May 17, 2008 | Tomtom GO 720 GPS Receiver

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Tom Tom Go 720

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If this doesn't help.
contact them about the problem...

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