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We have a Sony Cybershot DSC-W1. When we turn the camera on it fails to start properly. The lens moves a little, it beeps 18 times and then displays "Turn the power off and on again". We have tried changing the batteries, but it has made no difference. When we turn it off it moves the lens, but does not bring it fully back. Any tips appreciated.

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Goto http://www.digitalcamrepair.com/self_diagnosis_page.htm
for self diagnosis.please let me help you before leaving a bad feed back.

Posted on Apr 30, 2008

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Well actually my camera is a cybershot dsc-w100 and when i push the on button it says access but after that it goes to a mode where it says turn the power on and off again and i turn it off but still does...


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The lens keeps on moving in and out and there is a sign on the screen to turn off and back on the camera... I have a sony cybershot dsc-w55


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Hello, there is a problem with the optical unit (lens). Normaly when the camera is in camera mode the lens should go out. In your case it seems that for some reason the lens is stuck. Please contact your nearest Sony dealer. If you want to repair the camera yourself please tell me. I can send some additional info as well. Regards, Arpi

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