Question about NorStar T7208 Telephone

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Recording a new voice mail

We have at least five of these phones connected in our office, and this particular model (T7208) will not let us record a personlised out going voice mail message. We have looked in the manual that we have for the phone, but it does not say anything about recording a new message. Help! Thanks!

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Feature 981
mailbox - last 4 digits of phone # then press#
password then press #
mailbox commands press 8*
maibox option 2

Posted on Sep 06, 2010

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How to record ogm


Recording your outgoing message, or "greeting" as it is sometimes referred to, is a function that is dependent on the type of voice mail system you have. In any event you will need the password that's associated with that extension as well as knowledge of the voice mail pilot number (the main voice mail number). Actual instructions will vary widely as no two voice mail systems are the same. Contact your phone system administrator for assistance.

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Where do I change my message after hours when the phone rings


This function varies substantially depending on the make & model of voice mail system that you have. The voice mail system also needs to have a schedule defined that matches your (or your company's) business hours. Setting this schedule up is the responsibility of the system support person. From that point the procedure for recording your out of office or closed greeting will vary, per the make/model of voice mail equipment that you have. On some systems this is referred to as your extended absence greeting, on still others it is called your alternate greeting. On yet others they call it the 'closed' greeting. Hope this helps.

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1 Answer

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Call your office admin or local tech/vendor for assistance, they will get you a cheat sheet for voice mail admin.
Or look for Norstar Setup and Operation Guide.

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How do change the outgoing "Night Mode" message in the Voice Mail System on NEC Electra Elite DTU 32D-1?


If you are using an Active Voice product (typical w/ NEC) you need to change the hours of operation on the voice mail system. "Night Mode" only changes the ringing characteristics of the phone system and where calls ring, not the greetings that play on the voice mail. The voice mail plays a particular greeting (Day/Night/Holiday) based on the time of day specified in the schedule. The system administrator for the voice mail would have to make this change.

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1 Answer

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To access your voice mail messages either press your open voice mail key (if programmed) or enter feature 981.

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1 Answer

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I will assume you have a Norstar Voice Mail System, to record a Company Greeting, Press Feature 9 8 3, display shows " log ", enter password ( usually 1020000 ), press OK, display shows Admin with choices MBOX AA OTHR, press AA, display shows GRTG TABLE LINES, press GRTG, enter greeting number to be recorded ( 1 to 20 ), press OK, display shows greeting <X> with choices RETRY PLAY REC, press REC, at the sound of the tone record your greeting, DO NOT HANG UP, press OK,to end your recording,display shows Accept Greeting?, you can play or re-record by pressing PLAY or RETRY, press OK to accept greeting and RLS to get out of programming. Probably the greeting you want to re-record is greeting 1. Good Luck

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1 Answer

I have a flash and display that indicates I have a voice mail, yet when I dial in to voice mail, I receive a recording that I DON'T have a voice mail. The phone continually flashes, and is driving me...


Could you please post the type of phone system or the type of phone you are using and I'll try to help. When you have a message light but the voicemail says you have no messages it usually means someone in the office set the lamp, not the voicemail system.

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1 Answer

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Presuming you have a TVS or TVA Voice Processing System, Do you have a list of what greeting is assigned to which number? If not, you have to go into the VPS and understand how it was set up; then make a new greeting in the proper place (either recording over the existing one, or in a new position), and assign it to the night menu.

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1 Answer

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You can usually access the system voice mail setup from any extension.

Press Speaker

Dial ext 200.

When asked for security code, dial *,2,# (dial it twice if there is no code).

When main greeting begins, dial 632.

Using the soft keys under the display, press MORE, then MGR, then CHBX or, follow voice prompts if non-display phone.

Follow voice prompts. Remember, 1=Yes, 2=No.

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2 Answers

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You are asking about changing you voice mail and phone system settings. Your phone can work on several different Panasonic phone systems and you could have different voice mail systems as well.

 

The phone KX-T7633 has only a user guide that covers the basic features of the phone itself. You need a programming and installation manual for your phone system AND your voice mail. They are not the same part and have different manuals.

 

So, your first step is to find out the model number of your phone system and voice mail system.

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