Verizon FIOS Motorola 6200-2 HD box remote freezes
When I turn on the box, remote light would stay on, clock would freeze and I have to unplug it to clear the HD FIOS box (It does not happen to SD box). After reset it would work all day until the next morning. Verizon has replaced the box but it still happens. No changes were done to the wiring and all was working for a year before problem occured.
Re: Verizon FIOS Motorola 6200-2 HD box remote freezes
I'm a verizon employee currently working at a customer's house. just swapped out 3rd 6200 stb, the channels will seemingly change on their own(scrolling) after pressing the remote just a few times. the root of the problem is that the remote is not responding to the stb in the first place properly. all i can figure is that there is some type of ir interference. i've placed the remote 1" from the stb and the same problem exists. it's not the box and the remote is brand new, tried 3 remotes as well. there is something going on in the atmosphere around the box - in or outside the custmer's house. they were on vacation and when they came back this is the trouble they were having. i don't have an answer, just some type of possibilities. there is a power transformer outside on a pole approx. 100' from the house and we had bad storm related issues in the past week. i know it's a stretch, but you never know. could be surround sound/ stereo equipment generating some kind of field??????????? good luck.
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TRY Unplug receiver. Leave for 10mins. Plug in again. Wait another 10 mins. Press the hand control stand by button. In a few minutes the light should turn green and start options should appear. Good luck. This works when my HD box freezes.
Hey there, raeraekub! In order to assist you with this, I need to get a full understanding of the situation, so I'm going to ask you a few questions. First of all, is this issue still happening? If it is, try unplugging the receiver's power cord from the wall for 15 seconds then plugging it back in. If the problem continues, let me know what type of connection you have from the receiver to the TV. What type of TV do you have? With the DVR issue, is the freezing happening in the middle of watching a recording?
You can't because these units are not owned by the customers, they belong to Verizon, and the customers are renting the units. They are not to be sold, they are to be returned. The box is probably still under the customer (DELIQUENT acct) and he never returned it and he sold it on ebay to get some money to pay his deliquent bill....Sorry!
1) Connect the Tivo using the coax output of the cable box into the cable input of the Tivo
2) Exchange cable boxes with your cable provider for one with composite output jacks. It may require you to use a Motorola box that isn't High def depending on what your provider has. I know Comcast has a Motorola HD tuner that has composite outputs as well as component.
3) Upgrade to a Series 3 Tivo. Those units are designed for High Def. Use HDMI cable hookup.