Question about iLO (2 GB) MP3 Player

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Flash loading After changing battery playerwil not go past flash loading. have tried several new batteries

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This is the worst mp3 player ever invented - i have to tell you this up front. There is no driver, the company does not support the product anymore - I would return it now while you still can.

Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jul 05, 2008

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HOw long do you have to charge the mp3 player on the computer? I just got it. Does it say charged on the player when it is finished> I see the battery on there flashing and it says connected


With any new battery device, the first charge should be at least 12 hours, and when the battery is flat then it needs to be charged up for 12 hours again. This needs to be several time for the battery to reach its full charge capacity.
When the battery is fully charged the battery indicator be firm and not flashing.

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It turns on, but does notstart up.


Hopefully, you mean where it says "Pearl". Assuming that this is the problem, this is what you have to do:

  1. Take out the battery
  2. Change the battery (making sure it isn't hanging up because of low battery). Try to turn it on.
  3. If #2 does not help, you will have to download the firmware update from http://download.rcaaudiovideo.com/downloads/digital_audio/digital_audio_firmware/PEARL_066F_855C_0_1250_A.exe
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KEEP IN MIND: You will have to reformat the player, hopefully you have backups of the contents of your MP3 player.

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Firmware error


A) If the firmware failed to load, then the mp3 player has a hardware problem that cannot be resolved using reset, repair, or any of the other suggested methods - call Philips and see if you are still in-warranty.

B) The battery on this player wasn't meant to be replaced. Trying to do so will void your warranty. If you are out-of-warranty, take a tiny screwdriver, pop the case open, and replace it with the same type of battery listed in the product spec sheet - this spec sheet is available for free from Philips website. Before you try changing the battery, understand this:
C) 90% of the time, changing the battery doesn't resolve the issue
D) Compare the cost of buying the new battery versus buying a new mp3 player before plunking down on a new battery.

-Tha Mp3 Doctor

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Screen just flashes on and off 'CREATIVE' when trying to start up


This is an issue with the power supply, believe it or not. I just resolved this for a friend by changing the power supply. An old nokia 5v power supply will make a good alternative if you don't have an OEM replacement.

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Batteries can go bad even if they are not used. The battery may be past it's expiration date. Just try putting in a new battery.

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have you only been charging it with the usb cable?
try plugging it into a ac adaptor, (make sure the button is in the off position at the bottom)
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My Sansa e250 won't charge all the way!! Help me!


Sounds like the battery may have come loose in the back, so its not charging.

Take the 4 screws out, remove the battery. The put the battery back in and try charging it.







Best of Luck.

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1 Answer

Ilo mp3 player won't turn on


Do you have music on it? Maybe its playing something, and it just turned off the screen.

Aug 25, 2007 | iLO (2 GB) MP3 Player

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