Question about Office Equipment & Supplies
Replace this officejet & switch deskjet
Posted on Jul 30, 2008
This is the most common issue for our HP 7700 series, ensure you have cleaned the gears from the rear duplexer, especially if the LCD readout displays or instructs you to remove the rear duplexer.
Someone posted instructions along with a photo of how to do this on Amazon.com product review of the 7780, it can be found at this link:
Posted on Jul 10, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Thanks, tried all the maintenance options including cleaning the rollers. What I have found worked very well was to bin the printer and purchase an HP model!
Posted on Apr 06, 2008
PLEASE REMOVE THE POWER CABLE AND REINSERT IT IT SHOUL BE OK AND IF STILL PERSIST JUST RESTART THE PC IF STILL RESIST PLEASE LET SOME TECHNICIAN TO CHECK FOR THE SENSOR FOR THE PAPER JAM ...
Posted on Jan 04, 2009
SOURCE: Paper Jam MX860
Double check as sometimes a small amount of paper will give this error message. If you are sure no paper is in the path/feeder, then unplug your printer from the ac supply for about 10mins (Logic reset) then plug back in and this should have this working again.
Posted on Sep 12, 2009
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