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Added new toner but light won't go off. Ricoh FT 3713

Yes, I had removed the tape strip. When the machine is turned on it cycles but then after it cycles, it stops and the red toner light is still on, and of course it will not work at all then. Any ideas??

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How about the green handle that locks the toner in place? If it is broken the copier will never add toner because it opens the bottle to let the toner out. How about did you try to run in sevice mode to do a "Force Toner" and see what happens.

Posted on May 08, 2008

The TD sensor got disconnected or is broken, the copier needs service because it's not detecting that it actually has enough toner inside to copy.

Posted on May 05, 2008

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How do i fix problem Add Toner


The Ricoh has toner and developer. When the developer is depleted it can not get to the right density when toner is added so the machine keeps saying to add toner. You need to clean out the developer unit and put in new developer. Depending upon your model you may need to install a drum and blade too. Ricoh technicians are trained to dissemble the unit and just replace the parts needed instead of getting a whole drum/developer unit. If you live in Southeast Florida Advanced business computers is a great source for help. Computer network repair, printer and copier maintenance repairs, leasing and supplies.

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ok, you need to enter service program as follows Press 7 key.Press 1 key.Hold down the stop/clear key until you see "." in the upper left corner of the display. Release the clear/stop key. press the clear/stop key again. Press the lighter key. The number "5" will now flash in the display.Enter "96" using the number keys.When you have enter the code,Press Print, cut copier off then on.

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Did you remove the tape from the toner bottle when you installed it? It may just be looking to add toner back to the developer, to bring it back to the set level of toner? See if it stops

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