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HP Director won't open. I am on XP and IE7 - PC Desktops

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HP Director has a flaw and is not compatible with IE7
I have a psc 1100 and I had to update my software from HP

CHECK THIS OUT

Go to HP, this link, type in your printer model #.

It still may fail to show...if it does not show HP recommends this
work around.
Workaround: Open HP Director each time you use it If the update to HP Director is not available, or if you have installed the update and the HP Director window still fails to open, try this workaround.

  1. From desktop, double-click the HP Director icon to load the program into the memory. HP Director will not open at this step. Do not click anything else on the screen until Step 2 is completed.
  2. Press the Alt key and the Space bar together, and then select Minimize from the menu that appears at the upper left corner of the window. If necessary, click it again until HP Director minimizes. HP Director software displays as an item on the task bar (the row of open software programs that appears at the bottom of the desktop screen).
  3. Click HP Director on the task bar. The software opens and displays normally.
  4. Repeat Steps 1 through 3 every time you use HP Director.
    NOTE: The HP Director window might appear larger than normal, but the software is functional.
Cause In October 2006, Microsoft released Internet Explorer 7. The HP Director software that shipped with some HP products introduced between 2002 and 2004 may not be compatible with Internet Explorer 7. The HP Solution Center software, which replaced HP Director software on products introduced after 2004, is compatible with Internet Explorer 7 and does not exhibit this issue.

Posted on Apr 30, 2008

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I have HP vectra corporate pc and I have installed IE7. After installation I cannot get desktop screen (means start menu). IE7 creates Internet explorer error and for that reason I am unable to use my pc....


F8 is the key that you should push to enter safe mode, but you have to know the administrator password.
I can give you another hint.
When you enter Windows normaly, wait for IE error and after that try CTRL+Shift+Esc key combination. Task manager will pop-up. Choose File->New Task(Run) and type control or control appwiz.cpl. This should open Control Panel or Add/Remove programs and that way you can uninstall IE7.
Other option is to choose File->New Task(Run) and type %windir%\ie7\spuninst\spuninst.exe in Task Manager to directly try to uninstall IE7.

Good Luck!

Aug 19, 2011 | HP VECTRA VL PC Desktop

1 Answer

How do you open the hp director software?


go to start menu>>in the search box type "power director">>press enter>>Power director will start.

hope this will help...cheers:)

Sep 25, 2010 | PC Desktops

2 Answers

I have the hp director icon on my desk top and have used it in the past. It will not respond now when I want to scan.


do you use HP Director for HP Printer ? IF so, the HP Director may not work now as it is for long stopped by HP for Scanning use.

You can try this patch from HP Website for HP Director

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=oj-46104-1&lc=en&dlc=en&cc=us&product=90764&sw_lang=&os=228

try the above patch and restart your pc and try HP Director.
OR else
You will have to download the latest drivers from HP website and install them

Jun 19, 2010 | PC Desktops

1 Answer

Hp director does not open when i click on the icon


Hi,

After installing (MS IE 7 or MS IE 8) browser on the computer that is connected to the HP product,This issue occurs on some HP products. The MS IE 7 or 8 browsers might be incompatible with HP Director
Follow these steps to use a workaround to open HP Director each time you use the software. These steps must be repeated each time you use HP Director.  

1-Open HP Director using one of the following methods:
From the desktop : On your computer's desktop, look for the HP Director icon ( ), and then double-click it. 
From the Windows taskbar : Click Start , click All Programs , click the HP or Hewlett-Packard folder, and then click HP Director .
Although HP Director does not appear to be open , it is open and loaded into the computer's memory, but it does not open in a new window as usual.
2-Without navigating to another open window, press Alt and Space bar at the same time. 
The Shortcut menu displays near the top-left corner of the computer.
Figure 1: Shortcut menu

If the Shortcut menu does not open, repeat steps 1 and 2 until it does.
3-Select Minimize from the Shortcut menu. 
HP Director displays (minimizes) as an item on the taskbar (the row of open software programs that appears at the bottom of the desktop screen).
If HP Director does not minimize, click Minimize again until it does.
4-Click the HP Director icon on the taskbar ( ). The software opens and functions normally. NOTE: The HP Director window and icons might appear larger than normal, but the software is functional.

5-Repeat Steps 1 through 4 every time you use HP Directo

Thanks,

Nov 30, 2009 | PC Desktops

1 Answer

Director Want Launch


Hello there,

I imagine you say, director from Hewlett P. Printers? well, depending on the OS, for XP, go directly for MSCONFIG and then disable director, this whould fix the problem, not, unintall the program of course.
good luck
OSky

Nov 07, 2008 | HP PC Desktops

1 Answer

I need to get instructions as to ho2w to uninstall Exporer and reinstall to try to correct a reliability issue


To avoid possible headaches from interference, I suggest you uninstall in Safe Mode:
Turn your PC on or Restart. As soon as you see the black and white screen, press and hold the F8 key. Continue holding until you see a black and white menu. Safe Mode is F3 or F5. 

Uninstall IE7
1. Click Start, and then click Control Panel. 2. Click Add or Remove Programs. 3. Scroll down to Windows Internet Explorer 7, click it, and then click Change/Remove.
If for some reason Windows Internet Explorer 7 does not appear in the Add or Remove Programs you should:
1. Open Windows Explorer 2. Click Tools | Folder Options 3. Click the View tab 4. Make sure the radio button next to Show hidden files and folders is on  5. Click OK 6. Click Start, and then click Run 7. Type: %windir%\ie7\spuninst\spuninst.exe into the text box and click Enter
If you find yourself still needing help uninstalling Internet Explorer 7, check out the IE7 release notes found on the Microsoft MSDN Web site.
Excellent link for IE7 download and repair
http://www.techenclave.com/guides-and-tutorials/uninstall-ie7-beta-from-your-computer-6196.html
Restart after uninstall, before reinstalling. For a fresh download of IE7:
www.microsoft.com/windows/downloads/ie

Oct 22, 2008 | HP PC Desktops

1 Answer

My hp director will not open i have talked to 2 of your online experts & the told me several things but it will not work


Hello mablekeats,
Did you get an error message on your PC screen? Or on the printers screen?
I understand you have uninstalled & re-installed your printer software a few times. If each time you installed & you used the HP CD you can stop using that CD. There can only be three reasons why your all-in-one fails to scan. Yes one is re-install the software. However you do not use your CD from HP. You use more current software from HP. Which you can get directly from HP & allowing HP to scan for your (connected & powered on printer). Click on the link below.
http://welcome.hp.com/country/us/en/welcome.html#Support
Click; automatically detect products, after typing in your model number.
If this new software fails to load HP director & your scanner still fails there is one last thing that can cause your scanner from failing. I know this all too well because it happened to me the week of April 14th. In my case, after five uninstalls & six installs. I called HP. It was strange, I knew more than the tech at HP. All in all my Windows did not have some basic files in windows system & in system32 folders. It's impossible to pull the correct files off the windows CD because HP did not know the file names that should be in windows system & system32 folders. I had no choice but to do a fresh clean install of window XP. This is what you may have to do as well. The biggest difference between us is I have a spare HP printer. Different model but still an all-in-one. When I hooked up the second printer & installed the software directly from the link I posted above, the all-in one also failed to scan. The odds of two HP printer having the same problem is high.
Once I finished installing windows & updated windows complete I went back to the HP's link & installed the online software. Everything is back to running as it should. No more scanner failures & no errors. HP director loaded.
Sorry mablekeats, no quick fix! In regards to your printer, if you follow what I have done you're printer should be just fine.
There is not always one way to fix anyone problem.
Every PC is different.

Give this a try!
I have faith.

Good Luck & Kind Regards

Mike

Apr 24, 2008 | PC Desktops

2 Answers

My hp director will not open & i have scan on my computer cannot get it of. it say's the feature you are trying to use is on a cd - rom or other removable disk that is not avaliable when i click on ok...


Just a word of advice. Not an answer or a cure. HP Director is horrible, it's like inviting a dexlectic drug user into your family. Get rid of it.

Apr 07, 2008 | PC Desktops

2 Answers

E-mail with attachments freezing


Goto windows update, and make sure you have the latest version of Microsoft .net framework.. (also any other service packs for ie7 that you don't have, along with security updates)

Most of those sites use the .net platform, and that may cause issues if it is not up to date.

Other then that, you might try to re-install IE7, or, revert back to Ie6

Mar 28, 2008 | Dell Dimension 4600 PC Desktop

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