My SoundDock produces only harsh crackling sound.
It started when i was searching for a track while my ipod was docked.
I think I may have had my little finger resting on the plus + volume because, when I tried to play all I got was a loud crackling sound.
Does this sound as though I've blown the speakers? Is there any any remedy short of replacing the whole thing (and disabling the volume control)?
Yeah i had that same problem. You know the chord? The cord you plug in from outlet. The square cord you plug into your speakers.. yeah the "DC outlet" is supposed to be UP. if you have it the wrong way in there it wont work and will make a crackling sound.
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Sounds like there might be a loose connection between your iPod and the dock. Firstly make sure there is no dust or grit inside the female 30 pin of the iPod. Also make sure that there is no grit or dust around the male end on the dock. If there is grit or dust (or even if there isn't, some compressed air (you can buy this in a can) will help to clean out the connection. Also make sure that when you dock the iPod, it is seated on the dock properly. You should be able to see if it isn't seating properly. If this doesn't fix it and you are near an apple store, I would recommend taking the problem to them where they will be able to make sure that the iPod isn't causing the problem.
The most likely cause is a damaged docking connector. However if there was no incident with knocking, wrenching or mistreatment of the dock connector, it may be another cause. If you turned the power off after it had been on a long time and the dock didn't start up again then: 1: If it is charging the ipod but no sound then the sound processor as failed.2.If it isn't charging the ipod then watch the diagnostic video: SounDock Original Check
You have a wrong type docking board fitted - check you have the right board type. If someone has replaced the docking board with the wrong type then this happens OR there has been a drinks spill in the docking area. About 2 ticks a second. Contact www.invebo.com for a new board or a USB upgrade kit to get your dock to charge the Iphone.
You probably have a broken docking connector or bad power supply. Contact www.invebo.com to get a replacement board. It takes minutes to fit. They also sell the USB charge upgrade to enable you dock to charge the IPHONE on the Soundock original.
The only 2 possibilities are:
1. The power supply IS bad and needs to be replaced. (not the cord, but the supply itself)
2. The 4-prong power supply plug at the back of the SoundDock isn't connecting properly (try flipping it upside down, or making sure "DC power" is written on top if it's a later version.)
If this is the SoundDock Portable or SoundDock II, then the problem is definitely the supply.
Bose can send a new supply for $50+, or repair a non-warrantied SoundDock for $99.
Turn the sound dock over and you will see the connection for the iPod is on a separate piece of plastic, almost looks like it has been bolted onto the main bit. It means a connection will be loose between these two parts in some way. Contact Bose to get this serviced.
Had the same problem, worked just to rotate the power cable into the back of the sound dock. Printing on the plug goes on top. It worked like a gem, after trying new batteries, resetting, etc...it was just an incorrectly placed plug!! Thanks for the help!! Listening now to some great music!