Question about Microsoft Xbox 360 Console

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Corrupted profile on XBox 360

When I turned on my Xbox 360 this morning, it came up with an error code (Error E 68), after that when I turned on my Xbox, my profile had disappeared from the main screen and was listed as corrupted. I did a Google search and found how to fix it if you're on Xbox Live, however I am not on Xbox Live. Surely there's another solution which doesn't require your profile to be on Xbox Live?
Please help!

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  • Anonymous Jul 11, 2008

    My profile will not save anything and i cant do anything on my xbox live profile

  • wheezesd Aug 12, 2008

    I dont believe that is correct, my xbox just stopped working one night. Displayed error 68. And hasn't stopped since. The hard drive is the issue. My xbox has been running nothing out of the usual, just one night, I played, turned it all off nice and correctly, next day, nothing, didn't work. It is impossible for something to suddenly start drawing more current than is needed for no reason, it has no physical errors, I've opened it up and checked, it still starts fine. This is a software issue. I was easily able to copy my profile information etc from the broken hard drive, using the cable that comes with the 120 GB upgrade HDD - so I believe it is an issue with the system segment of the drive, the 6 GIG you can't use - maybe its a ploy to make you buy the upgrade, I've noticed thousands of people with the 20 GIG drive doing this, none with the 120 GIG, and all happened with no apparent issue...
    AND your profile was not stored in FLASH memory. The HDD is a small laptop drive, SATA to be exact... not a flash memory unit. It became corrupt maybe due to an error writing your profile files to the HDD, could be because the xbox took a knock while it was saving, someone turned it off... number of reasons why.

  • efrost10 Aug 25, 2008

    When I turned on my xbox 360 it took a long time to load and when it did my profile was listed as corrupt. First I tried restarting my 360 then I tried login in and out. I deleted the profile and made a new one in the same name but I still can't use my saves or achivements.

  • Anonymous Sep 11, 2008

    I've had this same problem, even with the 120 GB HDD.

  • tahl444 Sep 22, 2008

    Hi, when I turned on my xbox360 my profile wouldn't open, it's still on my hard drive but it says ''Corrupted profile''. I need help it took so long to get that gamescore!!

  • 1337skater Jan 07, 2009

    wow well i just got my 360 and it wont autosave?
    i was playing army of 2 and it said select a storage device i selected the 60gigabyte hardrive and played for a while, but it said there was an error saving the checkpoints

  • Anonymous Mar 14, 2009

    when i turned on my xbox my profile said corrupted i need my profile it took me to long to get my rank in halo

  • Anonymous Apr 03, 2009

    when i turned on my profile my xbox live profile wasn't signed in and i couldn't find it. It had dissapeared and than I went to my hard drive in memory and saw that it was listed as a corupted profile with the E68 error

  • rohan8805 Apr 06, 2009

    I have a problem too, I turned on my xbox today and it did not show any profiles. I went to system settings/memory and I checked my HDD and it showed currupt profile. I cant play any of my games anymore.

  • Anonymous Apr 07, 2009

    I mailed my xbox to microsoft and when i got it back and i was soooo happy to finally play on xbox live but when i turned it on i had a corrupt profile.------------WHAT SHOULD I DO????????????

  • ducky1927 Apr 09, 2009

    what do i do? my xbox 360 live profile vanished i tryed recover it but 8 gig wasnt enogh soi looked through my stuff on system settings -memory and i had 1 profile that was corrupt. Can you help me fix it?

  • joeguzman138 Apr 15, 2009

    corupted profile

  • Anonymous Apr 15, 2009

    we`ll I dont have the problem my friend does and he need me to fix it but I don`t know how to

  • DevStars Apr 28, 2009

    same thing as you. how did u fix it cause the company doesnt know ****.



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I have heared that if you just delete the profile, just the profile, everything will be just fine (note: This only works if your profile is on xbox live).
Just go to memor, then go into the saving device the corrupted profile is on. Then "click" on the botton that says profile and delete the corrupted profile. Remember; the profile will be a small save and not taking up most of your harddrive, look for something with MB size, not GB size. When you have done this, go to "recover gamertag" and do so for the profile you just deleted. After all this, your game saves and achivements should be present and working.

Posted on May 03, 2009

  • matty dillon Apr 10, 2011

    i love you :D

  • leon-dom Apr 28, 2011

    this is gonna make my son very happy thanks
    keep on keepin on


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E68 is a voltage error. That means that the Xbox has insufficient power to function properly. This can be caused by an error in the hard drive, the internal cooling fans or the main board using too much power. it can also be caused if you have attached an external cooling unit. Unplug the hard drive and any other external hardware then try to power on again to see if you get the same message. Check your power supply to make sure the light is green when you power up. If it is not green it is a power supply issue, make sure it is plugged directly into the wall, no extension cords or power supplies. If you do that and it is still red change the power supply. If the light is green and you still have the issue contact microsoft. If you are under warranty they will fix it for free and if not they will fix it for generally 99.00. You lost your profile due to the power issue. Your profile is saved on flash memory and the power issue probably corrupted the memory. Fix the power issue then reset to factory default and you should be good.


Posted on May 12, 2008

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Corupted profile

Posted on Apr 15, 2009

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OK when everything vanishes like your gamer picture, your rep, your gamer score, achievements, everything but your friends, then you can do this, all you do is keep the corrupted file, then just recover the gamer tag, all that's it go through the process and gamer tag and everything is back to normal

Posted on Apr 30, 2010

  • kris Jan 13, 2013

    i can not move my xbox profile can some one help


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Can't save profile at all on xbox360 i can make one but then i shut the unit off an its not there when i turn it back on

Posted on Jan 09, 2010

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What if i just delete the profile off my harddrive, and just recover my account?

Posted on Dec 29, 2009

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Ok when I try to recover gamer tag, it send me to a screen that says "To create or recover and Xbox Live gamertag, you must have and xbox 360 device." DUH!

Posted on Jan 24, 2012

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Well ive been researching almost the same problem when i take my xbox 360 pro 60GB hard drive and put it into my xbox 360 elite my profile and game memory all say corrupted i dont know why this is exactly but the solution i've been looking for appears to be and xbox 360 data transfer kit/cable one end is a usb which obviously goes into the usb port the other end has a hard drive connection in which i can put my old hard drive in it comes with some cd thing so i've read that it's required i dont know if this will work however since i haven't received the cable/kit yet.

Posted on May 24, 2010

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Related Questions:

1 Answer

How do I fix a E 68 problem


Possible cause could be a faulty or loosely connected USB accessories or Hard drive.
If you are not a technical person, I shall provide you step by step procedure that will assist you in resolving the issue or at-least finding out the cause.

Safety Tip :- Before disconnecting any device from XBOX, please make sure you have switched off and disconnected all the power cables from XBOX.

  1. Unplug all USB-devices (like thumb drives, cooling fans, battery chargers, controllers) and memory units and turn on XBOX. (If it works then the possible explanation for this issue would be that one of these devices was loosely connected.)
  2. If this does not fix the issue, you will have to remove the HDD from the XBOX and reseat it(Plug it back.). (To remove the HDD , press the button on the HDD and remove the HDD, To remove the HDD from a "Slim" Xbox 360, open the HDD door and pull the HDD out of the console. If there is no HDD, that means the your XBOX is defective.

For further assistance follow this link.


Nov 22, 2013 | Microsoft Xbox 360 Console

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My xbox 360 harddrive has failed. the monitor/tv displayed E-68 error how do i fix it?

If the harddrive failed then you'll have to but a new one. You monitor is giving that error code because it isnt receiving a message from the xbox.

Aug 28, 2011 | Microsoft Xbox 360 Console

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Gives me an error E 68 what is that? New xbox is only 10 months old.

The e68 error on your Xbox 360 is caused by a hard drive/HDD problem, much like all of the problems in the "e6x" family of error codes on the Xbox 360 platform. It can be caused by an internal connection error with the hard drive, a general failure of the hard drive, or overheating of the hard drive. Basically, there is quite a large range of things that can cause the Xbox 360 e68 problem, which can make troubleshooting the issue slightly difficult.

May 21, 2011 | Video Game Consoles & Games

3 Answers

I turned on my xbox 360 this morning, and it came ...

Make sure the hadrive fastened tightly in.

If you are using an MU, there come out very easily, try wiggling it a few times.

May 19, 2010 | Microsoft Xbox 360 Console

1 Answer

Error e 68 on xbox 360 game console

Take off your hard drive then try a game , if it plays the game then most probably you need to replace the hard drive.

Apr 02, 2010 | Microsoft Xbox 360 Console

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On my xbox360 i got the e68 error message and i took the hard drive out, and then put it back once the xbox was on and i went to memory on the system settings and for my main profile it said corrupted...

can you still access anything else that was saved on your hard drive?
such as demos or anything else you downloaded, etc? generally that means your hard drive has over heated, or worse, crashed. but! you got lucky that your whole xbox didn't crash with it. there is a chance you can save your hard drive and all your files. there is a how to here:

Aug 06, 2009 | Microsoft Xbox 360 Console

1 Answer

Error 68


Also visit this link--

Xbox Error 68

Please rate this solution as FixYa if found useful.


Feb 19, 2009 | Microsoft Xbox 360 Console

1 Answer

I get error code e-68

there's a possible hard drive issue on this.
try the ff:
-turn off your xbox
-remove your hdd from the xbox
-turn on the xbox while the hdd is removed
-if you're still getting the sme error code, your xbox needs to be repaired/replaced

-=hope that your xbox is still under warranty=- ^^

Jan 19, 2009 | Microsoft Xbox 360 Console

1 Answer

System error 1 light code E 68

error 68 means that the xbox has insufficient power to operate. make sure it is directly plugged into the wall. try removing accessories on your xbox like intercoolers and USB devices.

Aug 24, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 error

if your xbox 360 has an error reading e68 the best solution is to take off the hard disk drive and insert a memory card

May 22, 2007 | Microsoft Xbox Console

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