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Brother 9420cn message on display transfer roller not installed, appeared during printing session, cannot rectify

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Replacing the transfer roller
1 Turn off the machine’s power switch.
2 Open the back cover of the machine.
3 Release the transfer roller lock levers on
the right and left-hand sides, and then lift
the levers to release the transfer roller.
4 Take out the transfer roller by gently
pulling the right-hand side up and sliding
the transfer roller to the right.
5 Put in the new transfer roller by holding
the lock levers of the transfer roller and
adjusting the angle of the transfer roller
lever shafts (both sides) to match the
transfer unit grooves. Put the transfer
roller onto the shafts and place the roller
onto the springs as shown below:
6 Push the lock levers down to lock the
transfer roller into place.
7 Close the back cover.
8 Turn the machine’s power switch back
on.

Posted on Apr 30, 2008

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When ready to print paper only goes through a little and then message says paper jam..it now happens all the time


If you have had your printer for some time now it could possibly be that the feeder rollers are worn and aren't picking up the paper correctly, causing the printer to think it is jammed. The rollers don't have to be changed very often, but they do get old. A new roller kit will cost you anywhere between 30 and 50 dollars online. They are super easy to install. The only thing to make sure of is: don't order a full maintenance kit. Yes, they have the rollers, but they are most likely going to send you a fuser as well, which will triple the cost. Try to find just the rollers. The replaceable rollers are; the transfer roller, paper pick-up roller (which is probably your problem), cleaning roller, and separator pad (also one that has to do with the paper).

Aug 18, 2010 | Brother MFC-9420CN All-In-One Laser...

1 Answer

Error message: No TR Roller Install the transfer roller


Hi


This error has already been noticed by Brother and they have a fix for this issue. This message will appear on your Brother machine if the ground clip is not present on the Transfer Roller Assembly. The clip can become dislodged due to a paper jam or removal of the Transfer Roller assembly.

To check the fix from Brother visit this link--

Brother TR Roller Install error removal Pictures

Please get back to me if you have any queries.

Daniel Scott

Jun 22, 2010 | Brother MFC-9420CN All-In-One Laser...

1 Answer

Faded Image coming from Brother 9420cn


You probably have the new roller by now.  But just incase the problem continues, clean the high voltage contact on the right side for the roller and on the drum unit itself.  If it is dirty you'll get light printing.

Nov 19, 2008 | Brother MFC-9420CN All-In-One Laser...

1 Answer

Brother MFC-9420CN Transfer Roller


This web site below have the guide to replace the belt and how to reset them
http://www.simplyinked.com/support/index.php?tsrc=knowledgebase&act=117&category=C5

Oct 21, 2008 | Brother MFC-9420CN All-In-One Laser...

1 Answer

Transfer roller usage message on Phaser 7700. replaced..still wont print


I found the answer here: http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi

Resetting Transfer Roller Life
  • Resetting the transfer roller life is to be performed only if the Transfer Roller Assembly was defective and or the assembly is replaced before an end of life or near end of life message. Not to extend the life of the assembly. Doing so may cause premature failure of other internal printer components.

  • The printer will prompt the user to reset the life counts if the assembly is replaced after receiving a Replace Transfer Roller or Replace Transfer Roller Soon message.
note_image33x30.gif    Note: If the main Menu does not appear on the front panel screen and only Replace Transfer Roller is displayed, there may be a print job that is either processing or currently printing. Try the following steps to clear the print jobs and reset the Transfer Roller life:
  1. Press the cancel button several times to flush processing jobs from the printer.

  2. If you do not receive access to the front panel menu by doing this, power off the printer and disconnect Ethernet, parallel or USB cable from the printer.

  3. Turn the printer back on, and while it is powering up, immediately start pushing the cancel key repeatedly until you receive access to the front panel menu.

  4. If the printer menu appears on the front panel screen, follow the instructions below to reset the Transfer Roller life if the printer did not prompt you to reset it:


  1. With Menus highlighted press OK.

  2. Press the Down Arrow and scroll to Supplies Info Menu.

  3. Press OK.

  4. Press the Down Arrow and scroll to Exit at the bottom of the menu tree.

  5. Now scroll up to Reset Transfer Roller Life.

  6. Press OK.

  7. Reset Transfer Roller NOW is displayed.

  8. Press OK to reset the transfer roller life.

Sep 30, 2008 | Xerox Phaser 7700 Laser Printer

1 Answer

Fuser MFC 9420CN


The fuser replacement interval is 60,000 prints . The machine will print indefinately otherwise.The message is just a reminder.

Jun 03, 2008 | Brother MFC-9420CN All-In-One Laser...

2 Answers

TR Roller


Here is the solution for the Transfer Roller problem from brother especially the MFC-9420CN. I found it on the Brother website.

http://pub.brother.com/pub/com/pdf/no-trroller.pdf

Mar 01, 2008 | Brother MFC-9420CN All-In-One Laser...

1 Answer

MFC 9420cn is asking for a transfer roller?...


Open the back cover near the top. The transfer roller is part of the cover that you open.

Jan 16, 2008 | Brother MFC-9420CN All-In-One Laser...

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