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Disk drive not working

I have an Acer computer, and the disk drive does not work. Does anyone have some ideas on things i could try myself to remedy this.

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It depends on whats wrong.. If the drive has failed, then you are out of luck.. But there are a few tests you might do.. It could just be a controller card and most pcs have two of those.. but you need to open up the computer to try a test.. So make sure the power is disconnected.. There is a secondary port where the data cable can be connected to, if this does not work, maybe the drive can be tested by moving it into another pc.. There are a number of options, but you need to have some pc knowledge to try them, or have a friend who can help.

Posted on Apr 30, 2008

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Remove the drive and try it in another laptop or connect it via an interface to a desktop to see if it's really dead.

Posted on Apr 30, 2008


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Dear Bev,

Disk zero would be your internal drive and you do not want to be messing about with that.

Right click on My Computer
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Identify the (correct) disk
Right click on this disk and select Mark Partition as Active
If already active select the option to assign a drive letter.

If you are saying you have already done this and these options are blanked out then it looks like your hard drive "box" is being recognised but not the drive itself which may be a drive problem. If they supplied a CD, please run it to see if it installs any drivers.

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In safe mode
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if things go well you need to scan your computer regularly and update virus data bank
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Run the Restore Disks on that computer,
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Best regards

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3. Not that this is a fix but I have had drives that failed to work properly and, after being put in the refrigerator for an hour or so, I could get to spin up long enough to get files off them before they got hot again and stop working. As I say, this will not fix anything but it may confirm that it is defective. Don't laugh but why this sometimes works is heat sensitive IC's, poor solder connections or some disk alignment mech. problems that stop the drive from working at or above room temp.

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