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You can buy the remote here:
The code however, will have to come from Dual, and you will probably need some proof of legal ownership since this is a security feature to prevent thieves from benefiting from their crime.
Hi, well any reliable Auto electrician should have no trouble in installing your unit. Really it is NOT a job, one should easily undertake, themselves, especially if retro-fitting a non-standard device into the car. Use the Yellow Pages, or the like, in your area and look for a reputable looking Auto Electrician, then contact them, or simply go there, and show them the unit and ask for a "Quote" for the install, possibly get a couple or even a few "Quotes" and choose the mid range one.. I think you will find this approach will get you the job done correctly at an affordable cost.
This unit is equipped with ESIV which is an electronic security system that is coded by any cd of the users choice. If the ESIV was on when the unit was un-installed from wherever it was, it will not work. find the units serial #, call Eclipse, IF it has Not been reported stolen, you can get the code reset by Eclipse. I think they charge for this service, however it's worth it. If there is a problem with the unit, it can be repaired by them as well. Most car deck repairs are under $ 150 unless it's really serious. Best of luck! Hope this helps
The unlock code usually only goes on if you previously put one on there. I would suggest calling Kenwood but there is a guy that claims he can fix this i have never tried this but you can.
Nice car. I have a 96 Deville also and i'm installing the same radio in it in about 2 days. there are two options to bypassing the video lockout:you can either buy the PAC TR-7 bypass cable which costs around 20 bucks on sonicelectronix.com or you can wire the parking break wire to a toggle switch and ground a wire from the neg end of the toggle switch.The PAC controller is way more convenient because you dont have to flip the toggle switch 3 times everytime you get in the car.I hope this helped
If you have not already tried resetting unit. Bottom left of unit you should see a small round reset button. Press this small Reset button with a Pen or other pointy object. If this does not work refer to trouble shooting section of Owners manual to see if any of that info may help. http://service.us.panasonic.com/OPERMANPDF/CQVD6503U-MULTI.PDF