We have switched the satellite physical input with the DVD input, to see if it was just the physical input, but the DVD player is fine on either HDMI 1 or 2; however, the satellite whether on HDMI 1 or HDMI 2 still shows these boxes. I also hooked the satellite to a video input to see if it would show the boxes and after six sporadic tries of turning the tv on through out the day, I didn't get the boxes. However, it seems that the symptoms take a while and then gradually get worse. When we first switched the satellite from HDMI 1 to HDMI 2, it took two days before we saw the boxes and now it is regular. (weird)
The boxes overlay the picture. The picture is in no way compromised, besides being overlain with boxes (like picture in picture, without the picture and being in middle of the screen). The boxes only appear when first turned on. They don't appear after 10 minutes or an hour of watching tv. They don't appear every time it is turned on, but does get worse as time goes on. Since we've been messing with it and not really using it (since it has been in the repair shop), the boxes were not showing that much, but now that it has been a week out of the repair shop, they show almost every time we turn on the tv.
We have also tried turning on the tv before turning on the satellite, but that doesn't work. The boxes still appear. however, it appears there is still a feed from the satellite even though it is turned off because there is a screen saver in the background flashing all over the screen behind the boxes.
In order to get the boxes off the screen, I have to select the "input" button on the remote control and the boxes line by line will disappear. That is the only way besides unplugging the tv or unplugging the satellite receiver from the tv, to get the boxes off the screen. Also, the "menu" or other buttons don't work when the boxes are on the screen, the only button that works is the "input" button. Once the boxes clear, the menu button does work, but the menu, or display may be garbled letters (doesn't do that 100% of the time).
The tv repair guy replaced the scaler, digital and controller boards since that is what they diagnosed when they came to our house. However, that hasn't solved the problem. He did see the problem.
Would the bad satellite receiver, LNB, cable, etc also contribute to the menu being all garbled?
I have photos but they are too large to upload here.
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Re: boxes on screen when first turned on
What is very interesting about digital video is that it works with memory, sampling, and clock cycles. If any parameter is off specs to the point where the correction routines cannot interpolate the data there will be errors shown. When these types of problems happen the effect can be unstable. There are many factors that can contribute to these errors.
What is also interesting with digital video, is that the error factors and characteristics can change with the content and with the change of content. When there is more than the average data to process, delays can be introduced.
I know exactly what you are talking about. I have seen aliasing many times with digital transmission and processing equipment.
If the processor boards in the TV set have been changed, logicaly this should normaly rule out any problems with the set. It would be a very big coincidence that the new boards have the same defects as the old ones.
If you can play your DVD's using the HDMI cable in to the same input where the sat was, and there was no visible fault, you know for sure that the fault is not with the TV set!
I would guess you even swapped HDMI cables around to rule these out as well?
If you have a set of A/V component cables, and your sat box and TV set has the component option, you can test the component input of your set from the sat box. This will still be able to be HD, but it will be analog between the box and the TV. This may point ot something later on if there is still a fault.
Many times over the years, I have seen intermittant faults with cable boxes and satellite systems. Anything is possible with these.
The simplist sat system has basicaly the following components:
Dish and LNB located outside.
A cable that runs in to the house that has CATV connectors on each end. The connector on the outside must be the waterproof type.
There will be two cable runs on some systems for a double LNB, or there can be 2 LNB's on a sophisticated system.
On the inside of the home, depending on the system there will be an A/B relay for the Horiz and Vert polarization for the signal being recieved. In a single wire system, this relay can be built in to the LNB.
Then there is the necessary cable feed with connectors to the TV sat docoder box.
If there is a shared system, then there will be a distribution system, and possibly multiple A/B relays, depending on the type of system.
What I am pointing out here, is that there are many parts of the sat system that can degrade the signal. I would start with the most simple, and that is trying a new box.
Ask your sat company or your dealer if they will give you a loan of a box to try.
Also, a professional sat system installer who has a spectrum analyser and knows what he is doing, can check out the system from end to end to see if there is any signal losses up to the decoder box. The next step is to try parts in order to locate any failures.
Here is another approach. If you have a neighbor or friend that is on the same sat service as you are, ask him if you guys can swap sat boxes for a few days just to see what happens. If he gets your problems, and you are okay with his sat box, this rules out the sat box totaly!
For your sat system, you can go to to the dish and make sure that the connector is screwed on securly. You can remove it to see if the center contact is okay, and also see if there is any sign of corrosion inside the conntector. Corrosion means water was leaking in.
You can follow through to make sure all the connections are okay. You will not be able to test anything without being able to substitute the parts, or have the equipment to take measurements.
Personaly, I am betting on a fault with the satellite system, and not the TV set!
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If you are receiving a "No Signal" error message, verify that:
All of the cables physically connected to the TV and the input device are secure.
The input device is turned on.
Your TV needs to scan for channels before it can show programming from an antenna, from cable TV when the cable comes directly from the wall (no cable box), or from a cable or satellite box connected to the TV with a coaxial (RF) cable. Do not scan for channels if you have a cable or satellite box connected using AV (Composite), Component, or HDMI cables. The box selects the channel, not the tuner inside your television. If you are not using the "TV" input, press the INPUT button on your remote until the correct input mode is selected.
To perform a channel scan using the coaxial input:
Press the INPUT button on your remote to view your current input source. The TV (coaxial cable) input must be selected. This may appear as "TV," "ANT," or the channel and call letters of a station.
If the TV input is not selected, press INPUT until the TV input mode is selected.
Open the on-screen menu and select TV or Tuner option. (This varies by model.)
Highlight Tuner Mode and select the correct option:
Antenna-over-the air signals from an antenna
Cable-direct from the wall cable TV, or a cable or satellite box connected to the TV with coaxial cable
Select Auto Search or Auto Channel Scan. (This varies by model.)
When the search reaches 100% complete, exit to the menu.
Check the available channels:
Antenna or direct-from-wall cable-Press the Channel Up and Channel Down buttons on your VIZIO TV remote to view the available channels.
Cable or satellite box- Will return only one channel. Use the cable or satellite remote's Channel Up and Channel Down buttons.
If this does not resolve the issue, power cycle the TV and then re-run the channel scan:
Turn off the TV.
Unplug the TV from the electrical outlet.
While the TV is unplugged from the wall, press and hold the Power button on the TV for 30 seconds.
Release the power button.
Plug the TV back into the electrical outlet.
Turn on the TV.
Note: There is also an option to reset the TV to the factory default settings. This option is in either the SETUP or SYSTEM section of the on-screen menu. The option may be "Reset all settings", "System Reset," or "Reset & Admin." Consult your TV's user manual for the location and steps for resetting your model.
Remove the coaxial cable from the DTV/TV connector on the back of your television and perform a channel scan to clear the existing channels. See the procedure above. This should not find any channels.
Re-attach the coaxial cable to the DTV/TV connector and perform a new channel scan.
This video shows troubleshooting steps to use when a "No signal" message appears.
Check the input jacks in the rear. Each should have a unique label. Pick one input that has cables connected to it. Note the input name. Follow the cables back to the device connected - DVD, BluRay, Cable / Satellite box, etc. Turn on the TV, and select the same input you noted above. Turn on the device connected to it (DVD, BluRay, Cable / Satellite box, etc.). If this fails, try again with a different device or connect the cable / satellite box to the antenna input and select ANT.
This sounds like a signal issue. make sure your antenna is connected. Try a different input device. connect a dvd player, set top box for satellite or cable, or a camera, set the tv to the appropriate input and check for an image. Hope this helps.
Unplug the power cord for one minute, then plug the cord back in . This allows the unit to reset itself.
Check the breaker box to make sure that the switch that controls the TV is not switched to "Off." If it is, flip the switch back to the "On" position.
Check the batteries in the remote control if attempting to turn on the TV from the remote. Make sure that the batteries are properly aligned. Try replacing the batteries.
Grab your Emerson TV's remote and hit the "Input" button at the top multiple times. This will cycle through the available video inputs for the Emerson TV.
You may have had the wrong input selected accidentally, such as the one for the DVD player. This will reselect the correct video input for you to enjoy television programming via your cable or satellite receiver.
If, however, your Emerson TV still lacks audio or video, peruse your A/V cable prong-to-port connections and ensure they are correctly made. The A/V cable has one red, one yellow and one white prong on each of its ends, for a total of two of each color.
Appropriately, there are red, white and yellow prongs on the back of your Emerson TV and the back of your cable or satellite box. Make sure the ports and prongs are matched up by color and have not been switched up.
Hello. If sound turns off for a couple of seconds it is actually not an issue but normal operation. When you switching between formats different software protocol is in use and it need some time to synchronize.
In case if sounds turns off and stays off you have to make sure where this problem is originated. If you have DVD player with both standard and high-definition outputs - connect them both to the different TV inputs and switch to see if problem is still there. If sound comes back while using DVD - you might have problem with your cable/satellite box and TV has nothing to do with it. If DVD "test run" creates same issue - main board in your TV have to be replaced. Vizio have many software/firmware - related issues. Regards. Russ.
Check to make sure TV is on, there should be an indicating light when on. Check to make sure that coax cable or input cables are connected. Make sure that TV is on proper input for the device that you are trying to use i.e. DVD, Blu-ray, Gaming console, Cable or Satellite Box, etc.. Make sure that the input device is turned on.
If TV will not turn on it is likely that the TV set needs to be repaired, before calling your local TV repairman try unplugging the TV for a few minutes, then plug back in and try it again. you may also try plugging in something else to the outlet where TV is plugged in to make sure that the outlet is working or that if using a power strip that the switch is on, and circuit breaker is reset.
What to do if you have an all snowy picture (blue screen or the TV displays unusable signal-no signal or no sync)
1 – If you are using a digital cable box or satellite receiver (make sure it’s on) and be sure your TV is set for either CH3 or CH4 (which ever you usually view it on). If you usually view it through video inputs (video1 or 2 etc.) make sure the appropriate input is selected.
If you still don’t get a signal see if you get picture using the DVD or VCR (if available) if you do than plug the satellite or Dig. Box temporarily into the place of the DVD (unplug DVD) you may have to use some A/V cables (RCA yel./red/wht like the ones on the DVD) to hook to the tv from the sat./dig. box. If you get a signal then the sat./dig box is ok. If not the Sat./dig box is not sending a signal and is either defective or needs to be rebooted (unplug wait 5 min try again).
2 – If you are using standard cable or antenna (source) if possible check that the source is good by connecting to another TV. Otherwise try running the source into a VCR and then out to the TV using video inputs (RCA yel./red/wht like the ones on the DVD) and then selecting the appropriate input. Try seeing if the VCR plays using standard CH3 (or CH4)
If the VCR plays on video input but not when connected to CH3 (CH4) then the tuner of the TV may be defective – see if you can use the VCR to change channel using the VCR remote. Be sure to vote/rate me if this helped Thanks!
Regardless of what the satellite company says, I would find a way to try another satellite reciever to start with. I have seen this from cable boxes and satellite recievers many times. I have also seen this with a bad LNB, distribution amplifier, or a bad active splitter, or a bad cable, or a bad connector.
There is a data loss somewhere, and the set is seeing what we call aliasing. This is a loss of data, and it shows as blocks.
It is possible for your set have internal aliasing if there is a fault on one of the processor boards. The only way you will easily know if the problem is external or internal to the set is to try another source.
From your description, if other sources work with the set, then this strongly rules out the set. To easily know if the fault is on the input that the sat reciever uses, if possible swap the position with the DVD player.
On the sat system, a defect in the reciever, the LNB, or any LNB splitters or a relay, or a bad connector, can also cause aliasing because of a signal loss.