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Re: Hose works. Brush spins, but dirt flies out the back....
I have found with a vacuum under a year old that it should be taken back when ever poss to the shop aslong as you have the garrentee as if you try and repair it you can not take it back afterwards
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My question is what kind of dirt are you trying to pick up. Regular dirt does not plug up in twenty minutes. If you see dirt flying around that tells me your vac hose or parts that have a suction is plugged up. Take the hose and hose attachments off and make sure there is no dirt inside.If they are clear check the inside of the vac for dirt as well. Check your filter which is back of the vac bag as it may be plugged as well. The filter should come out to be cleaned.
Hi Karen. I understand how frustrating this can be. Dust blowing from the bottom hose is normal because the brush is still rotating. If there's excessive dirt flying out, then you may have a clog in the bottom hose.
Here's a quick link to check for clogs: http://www.bissell.com/FAQDetail.aspx?id=1419&cid=ccsocial
lots of times switching to hard surface floors you need to slow down because the air flow that does the actual picking up of the dirt can't work as fast as the spinning brush so the brush is throwing the dirt out the back before the suction can pick it up. Try slowing down
Bad filters could be the problem. They need to be replaced, some every 3 months or so. Also a clog in the hose or the dirt inlet down by the brush roll.
Yep check the hose at the back as it may well be clogged. Also undo the soleplate/floorhead and have a look up the dirt channel behind the floor brush. Either that take off the main bin and check the dust channel leading down to the hose.
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