Whirpool duet washer. Drum pulley loose
If the pulley doesn't fit the shaft anymore, it may have sheared a metal key between the shaft and pulley center. If it did, you may have to replace both the key and pulley. If the key is intact and the set-screw is only loose, just tighten the screw and you're home free. Make sure the belt has not been damaged--replace it if so. The belt should be fairly tight when things are back together.
i have the same issue. had only used it for 6 weeks. the tech said it needs a new microcomputer board - but guess what - that part is on back order for 3 more weeks (it has already been 1 week and the laundry is sure piling up). I am trying to return the washer b/c it broke the last day of the 90 day return policy. sears said that they will take a control board off the same machine on the floor. this makes me nervous - i am just thinking it could happen again b/c of a faulty part? i had a range do this and the tech told me it was a faulty control board and we had it replaced 6 times in 3 years. finally they replaced the whole stove after many calls and hours of research on my behalf..it is harder to live w/o a wash machine! sears extended warranty stinks - almost $300 for 5 years. home depot offers 5 years for $100 using various local appliance repair companies. is there one brand of washers/dryers that really stands above the others???????
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