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Be sure to turn off the power and unplug the power cord before cleaning the machine.
The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or unsent fax are stored in the machine's memory.Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord.
The machine cannot send or receive faxes when the power is turned off.
If you unplug the power cord, all the faxes stored in the machine's memory will be deleted.
Print the necessary faxes or save them to the memory card/USB flash drive before unplugging the power cord.
Open the Document Tray.
Open the Document Feeder Cover.
With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the Document Feeder Cover (A).
After wiping, close the Document Feeder Cover by pushing it until it clicks into place.
Good Day Sir, I have a solution to your problem, hope this will help you.
"HP 4315 officejet fax failed" solution:
Turn off the machine by using the ON button and then unplug the power cord from the back of the machine. After a few seconds, plug the power cord back in and turn the power on.
Try to send or receive a test fax.
If you are running the test from the Fax Setup Wizard (windows) or Fax Setup Utility(Mac), Make sure the Machine is not busy completing another task, such as receiving a fax or making a copy. Check the display for a message indicating that the machine is busy.If it is busy, wait until it is finished and in the idle state.
Make sure you use the phone cord that came with the machine. If you do not use the supplied phone cord to connect from the telephone wall jack to the HP All-in-One, YOU MIGHT NOT BE ABLE TO SEND OR RECEIVE faxes. then after you plug run the test again.
If you are using a PHONE SPLITTER, this can cause faxing problems. connect the machine directly to the telephone wall jack.
run the test again to make sure it passes and the machine is ready for faxing.
we r using 'xerox fax center7242a' fax machine. In this we r facing aproblem that is no dial tone in hand set. but dial tone camein speaker. hand set and spiral card ok. pls give solution for the above problem.
As some fax machines are not capable of receiving color faxes, legal size faxes, or faxes at 200x200 dpi resolution, make sure you are sending an A4 or letter size (not legal size) page at standard resolution: Press the Black button for a black-and-white fax. Press the Quality button to check the selected resolution. Make sure the All-In-One has enough memory free when you want to save the scanned documents into memory before sending the fax. Please refer to the following document: Click here to link to the relevant document. Note: The scanned documents will only be saved in the memory before the whole fax is sent if the Scan Before Dial option is turned on. (This is the factory default.) Up to 50 black-and-white fax pages can be stored in memory at standard resolution when there are no pending faxes in the queue. Turn off the Scan Before Dial option by pressing the following keys on the operator panel: Press the Fax button, then press Options 15 times to get to ADVANCED FAX mode. Press Select. Press Options nine times until SCAN BEFORE DIAL appears on the LCD display. Change the setting from Yes to No using the + (right arrow) button. Press Select. Note: The Scan Before Dial option controls whether a document is scanned before a call is dialed. This parameter only applies to a mono fax that uses either 200x100 or 200x200 resolution. Higher resolution mono faxes and all color faxes are scanned after the call is dialed and the receiving machine's capabilities are known. Lower the fax transmission speed to 14400 or even 9600 bps, as some older fax machines are not capable of receiving a fax at a high speed. To do so: Press the Fax button, then press Options 15 times to get to ADVANCED FAX. Press Select. Press Options 10 times until MAX SEND SPEED appears on the LCD display. Change it to 9600 BPS using the - (left arrow) button. Press Select. Turn off ECM (Error Correction Mode) by pressing the following keys on the operator panel: Press the Fax button, then press Options 15 times to get to ADVANCED FAX. Press Select. Press Options 11 times until ERROR CORRECTION appears on the LCD display. Change the setting from On to Off using the + (right arrow) button. Press Select. Note: Turning off this option makes it possible to receive a fax when the receiver fax machine does not support certain error correction modes. The X6100 Series only supports 1-D MH encoding with the error correction. Fax transmissions without ECM and other ECM types can result in bad quality on the received page.