Solution: Unplug power from wall. (Don't just turn off!) Next: Remove exterior case. Now gently turn the CD changer clockwise one position. Power up and try again.
I had this same problem after unit appeared to have froze up when unpacked from a shipping box. The CD changer had got off track and by gently moving the CD changer 1 position it fixed the problem. Works fine now.
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There is a leaf switch inside the loading mechanism, which detects the tray to fully closed state. If this switch has damaged, this kind of fault will occur. To repair it, you have to open the set, and take the loading mechanism out, and disassemble it. If you wish to get some details, check the site linked here.Pull up older posts.
If there is a CD stuck inside a CD/DVD reader, you could try using a medium sized paper clip straightened up. Insert it in the small hole in the front of the DVD player bezel and push it till it opens the mechanism. Please, have a look at: http://www.youtube.com/watch?v=fa_4CsS7MKw
The problem can also be caused if one of the rubber band that moves the DVD drive "door" has dried out, or even if the power supply in not properly connected to the drive.
by just resetting the software will not work this is a mechanical problem this usually happens on players that is not use for a long time or improper closing of tray..fixing this kind of problem requires opening the cover of the unit..you need to lubricate all moving gears and parts by putting enough amount of lubricating oil..you have also need to assist the motor manually by helping it to push the tray out just gently pull the tray with your hands during a eject command on the unit clean also the limit switches of the tray make that contact are properly working..good luck!
Check and replace the loading belt, then check for alignment of the tray and tray sensor. You may be able to replace the belt without taking the DVD player apart but you will need to take it apart if the tray needs to be removed and then realigned to the loading mechanism.
Usually, the tray needs to be removed, carefully, then turn the loading gears all the way back and then slide the tray back into position. All of this with the unit unplugged of course. Sometimes the belt. The belt tension and size need to be perfect for the unit to open/close and load the disc correctly.
This code means that your paper tray 3 is not lifting the paper properly. Usually this is because the paper is not loaded properly. Open then close the front door to reset the code then immediately open tray 3. Check to insure that the paper is loaded properly. I would remove all the paper and then re-load. Leave tray 3 open long enough to verify that the machine will warm up and make copies. Then close tray 3 and see if the code comes back. If not then you are good to go. If it comes back then there is a tray lift problem with tray 3 and it will need service. Open tray 3 and reset the machine again. You can leave tray 3 slightly open to at least be able to use the machine until it gets repaired.
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