Solution: Unplug power from wall. (Don't just turn off!) Next: Remove exterior case. Now gently turn the CD changer clockwise one position. Power up and try again.
I had this same problem after unit appeared to have froze up when unpacked from a shipping box. The CD changer had got off track and by gently moving the CD changer 1 position it fixed the problem. Works fine now.
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If there is a CD stuck inside a CD/DVD reader, you could try using a medium sized paper clip straightened up. Insert it in the small hole in the front of the DVD player bezel and push it till it opens the mechanism. Please, have a look at: http://www.youtube.com/watch?v=fa_4CsS7MKw
The problem can also be caused if one of the rubber band that moves the DVD drive "door" has dried out, or even if the power supply in not properly connected to the drive.
by just resetting the software will not work this is a mechanical problem this usually happens on players that is not use for a long time or improper closing of tray..fixing this kind of problem requires opening the cover of the unit..you need to lubricate all moving gears and parts by putting enough amount of lubricating oil..you have also need to assist the motor manually by helping it to push the tray out just gently pull the tray with your hands during a eject command on the unit clean also the limit switches of the tray make that contact are properly working..good luck!
There is a flex cable that attaches the tray assy to the main pcb ,make sure that has not pulled out, also see if tray tries to move at all as it may need the mechism realigned and the open/close switches cleaned.Also the is a gear that turns the tray that has broken teeth on,check that gear ,as tray must turn before unit will intalize
1) The tray is not completely in the loaded position and the "clamper" is rubbing. Replace the loading belt and the loading sequence will complete and the noise should stop.
2) The "CD table" that is part of the spindle motor assembly has slipped a bit. This will make the CD/DVD ride too low and strike the lower tray support. This will require that the table be "re-aligned" to the proper height which may not be possible on your model without special measurement equipment. The height is critical to proper operation of the unit.
Try replacing the load belt first and report your results.
We repaired this problem by taking the advice of another member of FixYa! The component had recently been packed to be shipped. After unpacking the unit when we powered up the read out only displayed "LOADING" and the CD changer door would not open. We removed the exterior cover and gently moved the CD changer one position. When it locked back into position we powered up and the unit works fine now. FixYa sure help me save perhaps a $100. or more by not sending it to the manufacturer or another shop. And it was working within minutes so we could enjoy using it right away. Thanks guys I very much will recommend this sevice to others... this was the 2nd problem we fixed that day by logging onto FixYa!!!
The DV-S5450 may use a belt-loading mechanism. The belt is typically black rubber band with a diameter of approximately 2 cm. It is commonly found in front-loading CDROMs for computers also. Often, as a result of age, usage, humidity, etc the belt snaps, rendering the loading impossible. The loading motor doesn't just pop the tray in or out. It also engages a clutch assembly that raises an inserted disk or lowers a disk to be ejected; this explains why you can't simply force out the tray. Clearly in your case all the electronic signals are there and the loading motor does turn.
Solution: switch off and unplug the unit and then open it up. Do a quick inspection to see if you can locate the broken rubber band. If you can, remove it and take it along with you to the nearest repair shop for exact replacement. If you are finicky around technical work, simply a competent person do it for you. Good luck.
I have a similar issue with my DV-605 as well. When the unit power on, I can hear the motor trying to start, but the DVD does not spin. Being the adventurous type, I opened the case and turned the DVD drive motor a few revolutions by hand and then the dvd played. I think I need a new DVD drive motor. You may as well....