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I think the reason why you zune won't charge is because of your battery. My zune was acting up as well. You must first install the latest zune software. Then you plug your zune cable int the back usb port of the cpu
You are having an issue with your HD. The HD needs to be removed from the player and ran threw some software to format it and see if it can be repaired, If the HD cant be repaired it will need to be replaced. Hope this helps
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Have you downloaded or have the disk and installed the latest updated software program from the Zune web site? You need the Zune software to sync music or videos to your player if you haven't done so yet. You also need to setup your software and name your Player so that the software recognizes it. Also where are you trying to download music from? From the Zune website, from another website, off of your computer? Can you please give more details of what is going on? I've had Zune players since 2006 since they came out, so maybe I can help if you can explain more.
The Zune website has the Zune software which must be downloaded for your computer to communicate with your Zune.
And when you connect your Zune to your computer it should begin charging (as I'm assuming this is a new device).
If you have already installed the software I would assume the low battery was slowing the communication between your Zune and your computer.
If you Zune is fully charged and the software is fully installed try plugging the USB cable into a different port. Sometimes the Zune and the connector USB isn't automatically sensed on certain ports and certain moments.
Try this.... Reset Zune: Press and hold the back button while pressing up on the control pad. Connect Zune to a power source: If the Zune device is in sleep mode, this action will wake the Zune device and turn it on. If the battery does not have a charge, you may have to wait several minutes for the Zune device to turn on.
Also, make sure that the hold button on top of your zune is turned to the off position.
Hope this helps
ALL YOUR BASE BELONG TO US - is a video that must have been loaded on the Zune previously.
if all else fails...
If you connected the ZUNE to your computer before installing the software the computer may have installed it as a different device.
Go to Control Panel - then System - Device Manager. Plug in ZUNE player and see if any new devices show as being connected. BE CAREFUL IN DEVICE MANAGER THOUGH, IF YOU UNINSTALL THE WRONG ITEM, IT COULD MESS YOUR COMPUTER UP.
Just don't use the software. Click Start > My Computer > find your Zune (will be represented as an additional drive there) > open it and delete, drag and drop songs, video, pictures, etc.... When your done right click on the USB device connected icon in your systray (next to your system clock) and select eject USB device, locate your Zune in the dialog box that appears and when it says it's safe to disconnect, disconnect it.
just google "Zune video converter" to get ahold of a converter... the first link is usually fine...
After you get the conversion you just toss the converted file into a folder monitored by the Zune software and it will pick it up automatically. From there you right click the name of the file in the Zune software and click "transfer to zune"