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It sounds like the focus element inside the lens is stuck. This is usually either due to an impact knocking the elements out of alignment, or to sand/debris entering the focus motor's gear drive and preventing it from rotating. The buzzing sound you hear is the focus motor attempting to rotate, but buzzing up against some obstruction.
When the lens extends, you hear a buzzing sound, and then the lens retracts - this is usually the cause of the issue.
Unfortunately there is not much you can do externally to fix this problem. The camera will need to be taken apart and repaired by a professional or by the manufacturer.
David Millier
http://advancecamera.com/repair
Hi Rachael_amor, If the lens will not zoom on the camera will it off the camera? If not then it has some grit, dirt, and the like in the lens. You could attempt to vacuum around the zoom however, I suspect it will need to go in to Nikon. That lens is not well weather sealed, it is a inexpensive consumer lens.
chech and make sure that your lens isnt bent to the side, because i had the same problem and as soon as i bent my lens back it turned on and worked like new
This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
is the camera making a sound to open the lens when you go to the shoot mode, try doing the same a couple of time also check if there is any dust particle stuck just shake the camera a little it should come out..not too much it might damage...be careful while doing so...
I had the same problem. I tried turning it off and hitting the camera on the palm of my hand but that didn't work. But, hitting it one time on the palm of my hand WHILE THE CAMERA WAS TURNING ON worked. I turned the camera on, it moved the lens out and I hit it one time on my hand and it works perfectly now.
Someone suggested it was a problem with the internal lens which makes sense. Also, be careful not to hit a sensitive part of the camera on your hand. I used one of the corners.
It sound like a problem with the zooming mechanism (lens would not retract or extended)
Press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem.
In any case it could not make it worse
Good luck!
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