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Trying to install Western Digital Portable Hard Drive, onto XP platform which connects to USB. I click the add new hardware icon but error 28 comes up telling me to reinstall the drivers, however when I click the reinstall button it says the drivers are not there.

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Ok...are you in possession of the installation disk? the instructions are a bit more explicit on the order in which this is done..I'd suggest you follow those instructions, and you may have a finer result.

Posted on Apr 30, 2008

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Posted on Jan 02, 2017

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Try the ff:

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2. if it is already on, make sure that the bluetooth is enabled also, you can check it on control panel, system, hardware, device manager, bluetooth, right click on bluetooth driver, if you see enable bluetooth click on it, if you see"disable bluetooth" that means it is already enabled.

3. If the above is already configured, lastly, look for the bluetooth icon (bluetooth manager) on the lower part of the screen on the taskbar/tray if you see the bluetooth icon, right-click on it then click "Enable Bluetooth Radio". Now, if there is no bluetooth icon on the tray at the lower right of the screen, go to Start, Toshiba, Bluetooth, Bluetooth Settings, inside the Bluetooth SEttings, click on Bluetooth, Options, CLick on Enable Bluetooth Power, also, inside the Tray Icon (still inside Bluetooth Settings) select an icon so you can always see the status of your bluetooth on the Tray and you don;t need to do and check everything everytime you cannot connect via Bluetooth.

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