Question about Hampton Bay 24002 Ceiling Fan

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Replaced batteries in remote control but neither light nor fan will work on a Hampton Bay ceiling fan/fixture.

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  • jules52 Apr 30, 2008

    There is no switch or cord for either the fan or the light. I looked all over the whole unit.

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  • Master
  • 19,396 Answers

Turn fan on manually to check if it is the remote

Posted on Apr 29, 2008

  • 1 more comment 
  • Ginko
    Ginko Apr 29, 2008

    If the fan does not start at all
    1.Check circuit fuses or breakers.
    2. Check line wire connections to the fan and switch wire connections in the switch housing.
    Make sure main power is off while doing this.

  • Ginko
    Ginko Apr 30, 2008

    If the remote is broken (test different batteries) you can get a replacement here.

  • Ginko
    Ginko Apr 30, 2008

    which is the model?

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1 Suggested Answer

jmgldsmth
  • 1869 Answers

SOURCE: remote controlled ceiling fan

unplug the fan then remove the batteries from the remote then plug the fan back in and, reinstall the batteries; this resets the fan control

Posted on Apr 22, 2009

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CEILING FAN WORKS,BUT REMOTE ONLY WORKS THE FAN SECTION, WILL NOT DIM LIGHTS NOR TURN OFF LIGHTS ONLY SO WE CAN USE FAN ONLY. WHAT DO WE HAVE TO DO?


Fist, make sure the bulbs are good. Check in another fixture to verify that they indeed work. Since the remote works the fan, dead batteries can be ruled out. The problem will be confined to either a bad receiver in the fixture, or a bad remote.

Since Hampton Bay is a line carried by Home Depot, you may have some luck bringing your remote to HD and trying it out on the display units. You may need to try different address settings on the remote to find one that works if you don't get results the first time. This is usually several two position switches often called "DIP Switches". Change the positions of them one at a time until you find one that works. Try to control a fan first. Once you find a fan the reacts to the commands from the remote, try to control the light. If the light doesn't work - the remote has a bad transmitter or light switch control. You could attempt to disassemble the switch, but most don't have parts that look different when they're bad. You'll probably have to replace the remote.

If the lights work, then the problem is with your fixture. You can remove or simply bypass the radio controller in the fixture and install an after market receiver and remote to control it again. These are sold at Home Depot and work with any paddle fan.

I hope this helps & good luck!

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1 Answer

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unplug the fan then remove the batteries from the remote then plug the fan back in and, reinstall the batteries; this resets the fan control

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There is a a major ceiling fan manufacturer in Fort Lauderdale FL called King of Fans (website: kingoffans.com) that deals strictly with Hampton Bay ceiling fans & parts. They are the Home Depot distributor for Hampton Bay ceiling fans. Their number is 1-800-330-3267. There is also a 1-877-527-0313 number for Hampton Bay products other than ceiling fans...

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There is a a major ceiling fan manufacturer in Fort Lauderdale FL called King of Fans (website: kingoffans.com) that deals strictly with Hampton Bay ceiling fans & parts. They are the Home Depot distributor for Hampton Bay ceiling fans. Their number is 1-800-330-3267. There is also a 1-877-527-0313 number for Hampton Bay products other than ceiling fans...

You can also try ebay for OEM replacement fan remotes for various brands including Hampton Bay...

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