Question about Microsoft Xbox 360 Console

21 Answers

Xbox 360 wont read it say open tray

Xbox 360 say reading then say open try what could be wrong with it

Posted by on

  • 19 more comments 
  • Anonymous Jun 24, 2008

    i put it in and the red light flashes once and wouldnt work and its says open tray

  • Alex Huckaba Sep 09, 2008

    Every time i put a disk in it says reading but then it says open tray but sometimes it seems like it will start up but it says put this disk in a x box 360



  • Anonymous Dec 04, 2008

    I put a disk in (any i have tried 13 games) and it will say reading disk for a whole second then say open tray. HOW CAN I SOLVE THIS!

  • Anonymous Dec 13, 2008

    When ever i put a disk in the tray it just says open tray and its really annoying me coz i just got gears of war 2 and i cant play it

  • Anonymous Jan 03, 2009

    xbox 360 elite won't read any games. It says "reading" for about 5 seconds and then it says "open tray"

  • Anonymous Jan 06, 2009

    open tray error

  • kristinahath Jan 09, 2009

    i put a game in and it says reading then open tray when the tray is closed. 

  • wmotz15 Jan 10, 2009

    this **** isss gayyyy i got the same fuckin problem

  • Anonymous Jan 26, 2009

    yeah i just got COD5 and it just said"open tray" i heard if you clean inside it will work again, probably all dusty :)
    i say just look up how to take ur xbox apart and blow on lens or something, then put it back together and save money :)



  • JoshNorris Jan 26, 2009

    yeah i just got COD5 and it just said"open tray" i heard if you clean inside it will work again, probably all dusty :)

    i say just look up how to take ur xbox apart and blow on lens or something, then put it back together and save money :)

  • Anonymous Jan 29, 2009

    2nd time with open tray on Elite. This time out of warranty and will cost $99 to fix. Is there a better way?

  • Anonymous Feb 07, 2009

    yep same m.f ing problem x box elite is a piece of **** i have a ps2 caked with dust and it still works 5 years later. my x box is 14 months old 2 months past warranty i aint payin sh*t......
    XBOX 4 SALE

  • Anonymous Feb 13, 2009

    yep i got the same problem i have tried hitting and the xbox still wont read the disk so im pretty fu**ed

  • Anonymous Mar 22, 2009

    Mine does the same thing and it is really bugging me

  • Anonymous Mar 28, 2009

    i have the same prob i took it apart and still whont work

  • Anonymous Apr 02, 2009

    This sucks i frickin tried 2 tap on top it dident do nothin. SOLUTION: set the xbox 360 on fire


    PS: i tried sending it in i never got it back they say i diddent sent it in like leonardlaving said Microsoft=india

  • HelloFriend Apr 11, 2009

    Xbox 360 is fkin ****. I've had a PS2 for like 7 years and not broke once. This piece of **** broke 3 times in 12 months

  • Anonymous May 01, 2009

    Ya i have the same problem...... I just got resident evil 5 and i was so excited to play it but my piece of **** 360 wont read it

  • jackmbr123 May 06, 2009

    im up to here with x box 360 i wont to ******* kick mine out of the window lol i done evethink but it wont work i dont wont to pay £110 just for repair just in case it wont work again

  • Anonymous May 21, 2009

    ive bought 3 ******* xboxes im in the us army and dont have time for this **** i played a dvd it worked i went to play nba 2k9 (cuz i rather play a game where i dont gotta kill **** cuz i do that enough) and its a no go im fuckin tired of xbox and there fucked up products im bout to switch to ps3

  • Anonymous May 21, 2009

    says open tray after reading disc

×

21 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Vice President:

    An expert whose answer got voted for 100 times.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

  • Expert
  • 1 Answer

I learned this from a Youtube video and this did the trick for me. Hopefully, it will solve it for your X-Box 360 too! 1. Put disc into X-Box 360. 2. Turn X-Box 360 off. 3. Open tray. 4. Take disc out. 5. Slam Tray 6. Turn off X-Box 360 (Immediately after slamming the tray shut) 7. Turn on X-Box 360 7. Hopefully, it will work this time!

Posted on Jan 10, 2010

  • AD4M500 Nov 12, 2010

    slamming the tray actually resets the tray opening mechanism, the problem we are all having is the laser (disc reader) OzzManCometh has a good solution, only draw back with that is, if you take it apart and cannot fix it, if u send it to Microsoft afterwards they see the seal is broken and know you've opened it and will either refuse to fix it (quote "because it has been tampered with") or charge an additional fee. Ive tried the slamming the tray, bopping it on the top and had no luck so i am seriously thinking of opening it up. If not then i guess ill have to give Microsoft the £68.00 they want to fix it.

×

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had the same problem.....and at first i just knocked on top of it and it would read for about 4 days. then knocking stopped working. Well my warranty is up and i have had it for about 13 months now so i opened it up to try and fix it myself.....turns out there was a huge ball of lint/dust on one of the rails the laser travels back and forth on to read disc. so i just cleaned off the dust and it works again. I would do this if i had the prob and i did not want to pay for a repair... because chances are you could have a easy fix...if not buy a new disc drive...it is about half the cost of sending it in for repairs.

Posted on Feb 13, 2009

  • KingGrimX May 04, 2011

    I tried opening it but i cant get one of the sides off how exactly do u get both sides off the casing off?

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I swear it works all you do is drop your xbox about 4 inches on a soft padded surface with the power button faceing the carpet

Posted on Dec 28, 2010

  • 5 more comments 
  • curtis139 Dec 30, 2010

    you should puch it to show whos boss

  • Eddie Jan 01, 2011

    no im not kidding try it but be careful

  • bklittle Jan 02, 2011

    this worked 1st time!!! might=right!!!LOL

  • Eddie Jan 09, 2011

    cool what do u mean by might=right

  • ncfcboy Mar 18, 2011

    God!!!! worked first time!!! thank you so much!!!!

  • Cool_Kidd Mar 21, 2011

    should the console be turned on or off ...

  • drpy666 Apr 16, 2011

    this actually worked

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Whats worked for me with my multiple occurrences of this problem is a good ole ********. Open the tray and then unplug the power. Lean the xbox back and blow inside at a few different angles. AKA the nintendo method.

Posted on May 25, 2010

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I've sent mine in and it has been replaced TWICE in the last few months. The first two times were for rings of death and now it's doing this open tray nonsense. Being in the IT field, I know Microsoft's products have a been a catastrophe for quite some time now. I watch them complicate projects or just outright fail day in and day out. I'll even let that slide, because I know that program platforms that require that much engineering and compatibility are tough for even the most talented team of engineers (even though Mac and Linux seemed to get it right). But when you DESIGN A VIDEO GAMING SYSTEM FROM THE GROUND UP and you have TOTAL CONTROL over your platform it's not that difficult to make something that is not a complete disaster. It AMAZES me that Microsoft hasn't woken up yet. Let me tell you the last time my PS, PS2, PS3, and Wii gave me red rings of death or some ******** open tray error....NEVER, that's when. I have two kids also that have helped put those things through hell physically and guess what? If you plug in my ORIGINAL release (yup, the big one) Playstation and pop a game in it, it plays it to this day with NO PROBLEM. Microsoft doesn't care because they're huge and they don't think they need to care. They can mass produce the next ten turds they come up with and they'll still sell a bazillion of each. Microsoft...WAKE UP. Eventually, someone ALWAYS has a better idea that people want more than yours. If you don't keep it fresh and keep at least SOME people happy with it, you will not like the result.
-J

Posted on Apr 06, 2010

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

    Champion:

    An expert who has answered 200 questions.

  • Expert
  • 427 Answers

The eye whithin the console is probably worn out. Send it in for repair and it will be replaced and will work nicely.

Posted on Apr 29, 2008

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

You probably have a dirty laser lense. Take an air compresser hose, open the tray, and blow all the dust out. If you dont have a compressor use a hair dryer. If that fails try the trey slamming method.

Posted on Oct 15, 2010

  • sam is gay Nov 30, 2010

    ok i am trying that ! thanks a lot!

×

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have the same problem this works for me when u try it and it doesnt work..do this take the disc out and blow into the xbox itself and that alays works for me (its annoying but im not paying 99$ to fix it)

Posted on Mar 19, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Open the tray and simply stomp on it, since microsoft licks my @ss hole. there are way too many problems with the 360. The regular xbox has none of those problems and you know god damn well that ps3's dont do **** like that. Just switch to ps3 and take microsoft down

Posted on Feb 15, 2010

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 4 Answers

I set my girlfriends hair dryer to cool and fast and held it to the tray opening for a few seconds. Started working right away. Must have been a problem with dust and lint like others have said.

Posted on May 17, 2010

  • AD4M500 Nov 12, 2010

    another alternative and possibly a safer way is to use a can of compressed air. that's if you have any. If not then i guess spenoirs solution is cheaper and easier considering everyone has a hair-dryer lol

×

  • Level 1:

    An expert who has achieved level 1.

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Contributor
  • 24 Answers

Your dvd drive probably has a bad motor. There are three motors in there. One moves the tray. One moves the laser and another spins the DVD. If the tray ejects than that motor is fine. If you hear the disc spinning then that motor is fine. Take the top off the dvd drive and see it the laser moves when you close the tray it should move slightly the laser should bob up and down and light up if none of that happens you have a bad laser drive motor or bad laser. The solution is to buy a good DVD drive the same as your make and change the pcb boards (the circuit board in the DVD drive) make sure yor pcb stays with your console as the motherboard and pcb are keyed together.

Posted on Mar 22, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have read alot of these simple solutions but there is another one that is not being posted PEOPLE TAKE A FEW MORE SECONDS OF YOUR TIME :
AFTER YOU OPEN YOUR EXBOX FOR THE GAZILLION TIME LOL THAT SAME LITTLE LASER THAT EVERYONE KEEPS SAYING TO CLEAN AFTER YOU HAVE DONE THAT OVER AND OVER AGAIN STOP BREATH AND DO THIS SIMPLE THING TWO LITTLE SCREWS ON THE LASER THE ONE TO THE LEFT ( BEHIND TRAY POINT OF VIEW OT IN THE FRONT) MAKE SURE YOU SEE THE LITTLE SCREWS BARELY TURN IT COUNTERCLOCKWISE BAREEEELLYYY AND IT WILL WORK THATS ALL IT IS TO IT AND YOU WILL BE PLAYING ALL YOUR GAMES ONCE AGAIN!!!!!!!

Posted on May 16, 2011

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

IT WILL COST $100 dollars to repair it even if you have had 3 red lights of death like me


microsoft is bull S H I T!!!!!!

( i just got gears of war 2 also)


ALL MICROSOFT DOES IS OUTSOURCE JOBS!!



microsoft=india.,

Posted on Jan 26, 2009

Will im just saying some people take it apart to fix it like the laser might have dust on it or something

Posted on Jul 01, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

You need to either attempt to repair it yourself or take it to somebody who knows how to fix them.

www.xboxmod.info

is a great place to go.

Posted on May 21, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Just buy a new drive, but it has to be the same as the one installed in your xbox their not that costly and you can do it yourself

Posted on Apr 30, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Yo guys before you get it repaired just try cleaning the disc your attempting to play, as default xbox is programmed to display the message open try if the disc if dirty so try this first. try other discs to see if they work to .

Posted on Mar 03, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The issue I had involved the tray opening and closing when the Xbox was switched on, the tray would also open when the Xbox was switched off. If I closed the tray with no disk inserted the machine would tell me it was Opening and the green LED on the power button flashed as if the disc drive was doing something.
The solution was within the disc drive. I took the metal casing off and looking at the bottom, noticed three wires going to a small switch. The switch had come loose but in normal operation it looked like it was activated by the movement of the tray. In effect because it had come loose the machine either that the tray was always open or closed. The bracket had broken so I glued the switch back into place, put everything together and, Bob's your uncle, Fanny's your aunt the Xbox disk drive was working once more.
So it might well be worth checking this switch out.
Ian @ Torpoint Computers

Posted on Dec 28, 2012

Just send it for repair if you have the warranty

Posted on Oct 31, 2008

  • daniel011 Dec 15, 2010

    what i do is wait 1 hour then it starts working again most of the time

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

Ok i was putting sanits row2 in and i was standing there & and it said reading then it said open tray i was like OMFG READ you peace of ****!! some one plzzz help me i dont know what to doo!!

Posted on Dec 23, 2010

  • Eddie Dec 29, 2010

    look at my method above ur comment

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My xbox says open tray what do i do

Posted on Jan 09, 2010

4 Suggested Answers

  • 34 Answers

SOURCE: I turn on my xbox 360 and it says open tray and wont read disc

I have had this happen about 3 times. The first time was when i figured out how to fix it. The 2nd and 3rd were temporary.(Just needed to be turned off for a moment) You need to shut the console off for atleast 15 minutes 10 at the lowest with everthing unplugged. I mean the hard drive, memory unit, and all cables, and adapters. Then after 10-15 minutes plug everything in and DON'T PRESS the BUTTONS ON THE XBOX OR THE CONTROLLERS. Press the button to open the tray and take out the game or dvd and put in a different one. If this doesn't work do it all over again and then put in a different game or dvd not the previous ones and turn on the console the same but then a soon as you get the disc in and closed in shut it off then open the tray and wait till you are at the main menu go into any program so you can't see it is reading and close the tray. If that doesn't work contact the xbox support line. Really hope this works for you.

Posted on Jun 23, 2009

  • 11 Answers

SOURCE: xbox 360 reads open tray and doesn't show game

Just keep closing and opening the tray, sooner or later it should read the disk.

Posted on Dec 05, 2009

  • 6 Answers

SOURCE: Xbox 360 disk tray wont stay shut

My 360 is/was having a similar problem...my 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.

Posted on May 28, 2009

SOURCE: my xbox 360 will not read the disks...

the grip may be worn off the disk "thingy" that makes it spin ha, so you may need to replace that, call it in to xbox as ring of death and they will fix it for free

Posted on Apr 24, 2010

Testimonial: "Thanks so much! ^_^"

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

What do you do when your xbox won't read disks?


The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

Jul 27, 2011 | Microsoft Xbox 360 Console

3 Answers

Xbox 360 will not read games or dvd's


Try to insert a straighten paper pin into the hole under the tray if still no go You have to open the cover and take the cd out.

Sep 01, 2008 | Microsoft Xbox 360 Console

1 Answer

How to fix open tray error on xbox 360


The laser is setting in the wrong position and the disc is not being read. Try tapping on the xbox when you put a disc in it. If it's still under warranty, call 1-800-4MY-XBOX and send it back for repair.

Feb 25, 2011 | Microsoft Xbox 360 Console

2 Answers

Disk not reading


Sometimes the heads need to be cleaned and the disk as well! Try using dishwashing soap and warm water on the disk and dry it very well with a cotton cloth or eye class cleaner. Purchase a cleaner from your local electronics store the the XBOX. Hope this helps.

Aug 22, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox wont play games. it just sits on the xbox dashboard.


Hi,

Dirty Or Faulty Laser Head.
Try an Audio CD Or DVD Movie.
If none read at All, you Need A replacement DVD drive.

Mike @ Compurepair.

Aug 19, 2009 | Microsoft Xbox 360 Console

1 Answer

Disk Drive Problems


Your old xbox is not up to date, so it is reading it wrong. Just because the older they are if not updated on live it will read games and DVDs wrong.

Aug 15, 2009 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 is not accepting games it just sais "open tray".


Please call 1-800-4MY-XBOX for troubleshooting steps.ss

Jun 14, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 doesn't say disk read error it just goes back to saying open tray what is wrong with it


Dirty laser eye. They sell disc cleaners and the like. WARNING: If you open your Xbox to clean it yourself, you void any warranty.

May 02, 2009 | Microsoft Xbox 360 Console

1 Answer

XBOX 360 MODEM


you can call xbox customer support at 1-800-4myxbox they can tell you how to open ports also try this link

http://support.microsoft.com/kb/908874

Jan 16, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

51,057 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Jonathon summesfield

Level 2 Expert

284 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...