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Right click on your My computer icon and go to properties and it will tell you on general or tab under system, your Operating system then go to this site and choos ethe driver for your Operarating sytem
Take the cartridge out and put it back in then try to print, if it is still the same try cleaning the print heads>control panel>right click on c66 and go to printing
preferences>maintenance tab>print head cleaning>do it 3 times and then try to print
It sounds like you have a faulty installation of the printer driver. Uninstall the printer using the Control Panel - Uninstall Software. Turn off the computer. Make sure the printer is connected but switched OFF. Restart the computer and when Windows is up and running, insert the printer installation CD. When instructed, turn on the printer. Everything should now be OK.
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