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When i connect my hard drive to my laptop the baloon comes up saying that usb device is unrecognized.

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  • Patrick Michaels
    Patrick Michaels May 11, 2010

    sounds like a need for a clean re installation

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SYMPTOMS: loadTOCNode(1, 'symptoms'When you plug a USB device into a Windows XP-based computer immediately after the computer comes out of standby (S3) or hibernate (S4), the computer may not recognize the USB device. When this issue occurs, the USB device may be listed in Device Manager as an unknown device, and you may receive the following warning message:
To work around this issue, use one of the following methods:
Method 1 loadTOCNode(2, 'workaround'); After the computer comes out of S3 or S4, wait five to ten seconds before you plug the USB device into the computer or hub.
Method 2 loadTOCNode(2, 'workaround');After the computer comes out of S3 or S4, unplug the USB device, and then plug the device back into the computer or hub.
Method 2 loadTOCNode(2, 'workaround');After the computer comes out of S3 or S4, unplug the USB device, and then plug the device back into the computer or hub.
Method 4 loadTOCNode(2, 'workaround'); Disable power management of the USB hub.

Note If you perform the following procedure, you may also reduce the battery life on a portable computer.

To disable power management on the USB hub, follow these steps: 1. Click Start, click Run, type devmgmt.msc, and then click OK. 2. Expand the Universal Serial Bus controllers node, and then follow these steps for each USB Root Hub that is listed: a. Right-click the USB Root Hub, and then click Properties. b. Click the Power Management tab. c. Click to clear the Allow the computer to turn off this device to save power check box, and then click OK.-------------------------------------------
Please let me know your feed-back.

Thanks
dilipbagdi
Technical Associate

Posted on Apr 30, 2008

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