Question about HP PC Desktops
Hi rbrown454. That file is for your HP printer. Go to hp.com and click on support and drivers and download the latest driver for your printer. While it's downloading go to add/remove programs in Control Panel and uninstall ALL HP software. Do not restart, wait for the software to finish downloading and restart. Then reinstall the software you downloaded from the internet.
In case you have the CD, reinstall the CD but make sure you uninstall ALL HP Software.
I hope this helps. Please do not forget to rate and provide positive feedback for our fast/free support today. Thank you :D
Posted on May 10, 2010
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