Question about Dell 1815dn All-In-One Laser Printer

5 Answers

No paper error

My Dell 1815dn tells me that there is no paper, even when the tray is full.

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  • cw97 Jun 23, 2008

    Same prob

  • Anonymous Jun 27, 2008

    Dell 1815dn says "no paper add paper" even when paper tray is full. I tried different types of paper and still no fix. I had the problem before and tilted the machine backward. It then worked. This time that does not help.

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5 Answers

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Did the same thing cleared the setting and turned off and BOOM worked like a charm I spent an hour trying to figure this out...

Posted on Nov 03, 2008

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Your are a Genius!!!... Thanks man...it work!!!

Posted on Mar 23, 2010

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Just had the same problem with a Word doc. So I printed a PDF instead and it seemed to dislodge the printer - because I was able to print a Word doc after the PDF. Cheating the system, but whatever works, right?

Posted on Feb 03, 2010

I have the same problem, it happens whenever I print a specific MS Word document. Rebooting clears it, but try to print the document again, and bam, same problem. Other word documents print fine.

Posted on Jul 23, 2008

I just had the same problem. First, I went to maintenance and cleared out the settings. Then I powered off the machine, waited for 10 seconds and turned it back on and the problem was solved.

Mike

Posted on Jul 16, 2008

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Posted on Jan 02, 2017

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1 Answer

It says paper tray is empty when it is not and so it won't feed the paper through.


It is probably asking for paper in the manual feeder. Open that door and insert a peice of paper to see if that will help.

Aug 02, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

My Dell MFP 1815dn has a paper Jam 2. I removed the toner cartridge and pulled the paper out, before I realized that I needed to open the back. I believe I thought I got the paper out, but the printer is...


After a paper jam occurs in the rear cover of a Dell Laser Multi-Function Printer 1815N, the printer will not resume when the jammed paper is removed. This is the normal behavior of the printer as there is no sensor on the rear cover of this printer.

To open the back cover and remove any stuck paper, perform the following steps:
  1. Open and close the front cover.
    The jammed paper may automatically exit the printer. If the paper does not exit, go to the next step.
  2. Gently pull the paper out of the output tray.
  3. If you cannot see the paper in the output tray or the paper does not move when pulled, open the rear cover.
  4. Skip to step 9. If you do not see the paper, go to the next step.If you see the jammed paper, push the two blue pressure levers up and remove the paper.
  5. Release the blue strap, the rear cover stopper, and fully open the rear cover.
  6. Unfold the duplex guide fully.
  7. While pushing the fuser lever to the right, open the fuser door. NOTICE: Make sure to unfold the duplex guide before opening the fuser door, or the fuser door may be damaged.
  8. Pull the jammed paper out.
  9. Return the levers, fuser door, rear cover stopper, and duplex guide to their original position.
  10. Close the rear cover.
  11. Open and close the front cover.
    Printing automatically resumes.

Jun 24, 2011 | Dell 1815dn All-In-One Laser Printer

1 Answer

Keep getting a paper jam error for front tray, but no paper jam


This can be from a very small speck of paper , dust or a failed sensor and sometimes a worn paper tray.

If you open the printer and they use a vacuum hose and a brush to clean then it should get any shards or dust that can cause this.

A failed sensor requires replacement.

Paper tray should shows signs of wear or fit very sloppy etc. It also would need to be replaced.

I would bet on the dust or paper being the problem.

Nov 04, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Doesn't feed paper from the tray


Take the tray out and clean the rubber paper grabbers with alcohol. If this does not work they the paper pickup assembly will have to be replaced.

Oct 17, 2009 | Dell 1815dn All-In-One Laser Printer

3 Answers

Hi My Dell Laser 1815 is having a paper jam problem each time it tries to load the paper from the tray.


The paper tray itself is probably missing a small peice. Look towards the front of the tray... there is a guide (about 2" wide) that, if you push down, it springs back and forth. My tray was missing a small peice of flat metal that popped off. The feed roller rests on this piece when the tray is loaded. If the piece is missing, then the roller is to close and the paper cannot make it through into the printer. Still looking for the part number....

Sep 07, 2009 | Dell 1815dn All-In-One Laser Printer

3 Answers

Dell 1815 All in One Printer Says No Paper When Paper is Full


Most likely the printer is asking for paper in the Manual Printer Feeder (not the tray). Try put paper in the MPF.

CHeers

Sep 01, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

Can I print only from tray 1


You should be able to change settings for paper size and default tray from the control panel or in the printer properties folder on your pc.

Jun 19, 2009 | Dell 1815dn All-In-One Laser Printer

1 Answer

My Dellâ„¢ Laser Multi-Function Printer 1815dn problem is that it says scanner locked unlock scanner


Power the printer off!
To unlock scanner look in the paper output tray on the "roof" of the tray to the left. You will see a light blue slide switch. Slide this towards the front of the printer. It needs a firm tug.
Power the printer back on. The error should be clear.

Aug 01, 2008 | Televison & Video

2 Answers

Dell printer problem


Sounds like you may need to replace the pick up rollers on the machine.  Without knowing exactly where the jam error happens during the print process, it's hard to say.

Oct 19, 2007 | Office Equipment & Supplies

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