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Our hp designjet 500ps plotter is printing in light blue ink instead of black? Changed ink cartridge printed for about 3 seconds black then faded off to light blue again. What can I do?

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I emailed you for free technical support, We dont want to purchase anything.
Thanks anyway.

Posted on Apr 30, 2008

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Inkjet printers need to be used frequently to prevent blocked print head nozzles. You may have blocked print head nozzles.
Try the printer maintenance to clear the printer nozzles.
After several deep cleaning attempts and there is no improvements in the print then a new print head is required.
A new print head maybe expensive and it maybe more cost effective to purchase a new printer.

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Hp designjet 500 starts printing in black and then goes to blue. how do I fix that?


looks like your Black ink is running out and i think that's why it switches to blue to continune printing

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A 79 error most often indicates that you have a problem with the firmware for the printer. Go here and download the firmware update that corresponds to the operating system that you have installed on the computer. Follow the directions that download with the file and you should be printing again.

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When printing a PDF File I get this error Task:


Download the newer verson of firmwere your problem will be resolved....

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HP officejet pro 8500 ink cartridge problem


Changing a printer cartridge is not complex but improper handling of the parts may damage the printer and the cartridge. If the user notices that while printing the ink comes out dry or faded, it may be time to change the ink or the toner. The user will know if it is time to change the toner because instead of a sharp image, one will get a faded image. It is time to change the ink cartridge when the printing comes out spotty or colors are used to replace others —for instance, blue for black or yellow for red. Remember, faded images signal the need to change the toner; spotty printing signals the need to change the ink cartridge get more help for change cartridge .
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Black ink started to print blue/mauve


Many thanks for the suggestions received. Have been told by HP to
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HP Designjet 500ps 24" Plotter- screen says to replace printheads


Printheads are available everywhere, you replace them your self. Machine will usually indicate just one bad print head at a time.

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Is there any way to print without using black ink?


All hp printers need both cartridges installed to operate, it can be emty, as long as its installed. Goto prefrences in you printer settings there is a option use colour or black only.... Hope thise solves your problem

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1 Answer

THE SCREEN OF MY HP DESIGNJET 500 DOESNT WORK


I would suggest taking out all the consumables. Printheads, media and cartridges. Unplug for upwards of 20 seconds before plugging it back in but leaving the consumables out.

Try turning on the plotter. If it appears working properly, load all consumables one by one, cartridges first, then printheads, then media. Attempt to print a test page if it works.

Or try a different outlet. Maybe the one your using has a problem and doesnt produce enough electricity.

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1 Answer

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Check your black cartridge. Do the pump the cartridge thing with the plunger on the left of the plotter. Check all the electrical connectors on the cariage and the cartridge - clean with water -or wd40 if you are very careful and check that all the contacts, about 40 of them are clean and undamaged on each cartridge. Replace with known working cartridges. run a color test as specified in the manual -- hp has relased the manual for this printer as they no longer service this unit.

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