Question about HP Pavilion dv9000z Notebook

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Blue screen problems

I keep getting a blue screen telling me I need to restart my computer. I also have trouble starting my computer at times. I will go to turn it on and it won't turn on. I will try again later and it will work fine. Sometimes when I go to turn it on it will act like it is turning on except the screen won't come up and then it will continuously turn itself off and back on but a screen will never come up. It will continue doing this until I hit the power button.

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Best Methods to resolve the problem :
Update to obtain the latest service pack for Windows XP
Possible causes of this error may include the following:• Hard disk damage :
• General hardware configuration problems with the BIOS, the memory, the hard disk, or with other devices
• Incompatible device driver
• Incompatible software
RESOLUTION:
Method 1: Use the Windows Error Reporting toolMethod 2: Method 2: Remove any hardware or any software drivers that you recently added.
Start the System Restore tool at a command prompt
Restart your computer, and then press F8 during the initial startup to start your computer in Safe Mode with a command prompt.
Log on to your computer with an administrator account or with an account that has administrator credentials.
Type the following command at a command prompt, and then press ENTER:
%systemroot%\system32\restore\rstrui.exe
Follow the instructions that appear on the screen to restore your computer to an earlier state.

Unplug any new external hardware devices, and then try System Restore. Start System Restore as appropriate for your situation.
Method 3: Run Windows Update, and perform a Microsoft OneCare full service scan
---------------------------------------------------------------------------------------------
low feed backs hurt my ratings and I am tring to help you with your problem,so let me know that the information i given you is helpfull or not

Regards :

dilipbagdi
Technical Associate

Posted on May 01, 2008

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Laptop can't start after the screen logo,To interrupt normal startup ,prees the blue Access IBM button,and it just hangs after press blue Access IBM button or enter button . Please I need help and...


Hi...haommo...
Here are a few things to try

Start your computer in the Safe Mode.
To start in Safe Mode
Turn your computer on
Keep tapping F8 while the computer is starting up
When the computer starts select Safe Mode
1. Uninstall any softwear you may have put on the computer before the problem started.
2. Do a complete System Restore: Start>All Programs>Accessories>System Tools>System Restore.
This will bring your system back to a time before you installed the softwear or Microsoft installed drivers,etc.
Note: Just be sure to use a date in a darkened box before your trouble start date.
When you have done the above, restart the computer and if your still getting the blue screen of death, the installed drivers,softwear,etc might have
corrupted the Operating System.
If that happened then that means either repair or reinstall the operating system.
You will need to do the following:
1...Repairing the Operating System...
A...You will have to have the Operating Dics that came with the computer.
Note...If you do not have the disks that came with your computer or the ones you should have made when you first got your computer...then you will have to go to the manufacture's webpage and see if they have a recovery disk available for your computer, if they do not a recovery disks available then you can also try ebay to locate the recovery disks.
The original disks will have your product key number that came with the computer, you can also find it on the tower, or under the bottom of your laptop, or maybe the piece of paper that the CD orginally came in may have the number on it.
You can also download a small program and it will tell you your product key number.
Go to the following webpage to download your FREE key finder.
http://www.magicaljellybean.com/keyfinder/
B...You will now insert the disc into the CD/DVD player
C...Restart the computer
D...When the window opens that tells you to press "Any" key, you will press any key you want to press.
E...If you do not receive a message that says "press any key to boot from CD", then then the computer is not ready to boot from a cd.
To correct this problem you will have to go into your computer's Bios and change the computer to boot from a CD.
To get into the Bios, shut the computer off,restart, while the computer is starting up keep tapping F1 as the computer is starting up.
When you are in the Bios, select to boot by CD by moving the cursor with the direction arrows on the keyboard.
Once you have selected to boot by cd the exit and restart the computer...the disc is already in the cd/dvd player.
Your system will then boot from the cd.
F...After a minute or less it should ask you if you want to Quit Repair, or Continue.
You will select Repair this time, but you may have to come back here and select Install if the repair does not work.
It will ok the agreement document if it asks you too.
Tap F8 on your keyboard to pass it when ready.
It will ask you if you want to Install, Repair, Delete Partition, or Quit.
Select Repair
Inside the box there will be one or two partitions.
Choose the largest partition.
After you have chosen the largest partition, you will then press the "r" key to start the repair
After the repair is complete, then you will need to restart your computer.
G...Computer Restart
After the repair is complete, shut the computer down (the computer will shut down a few times during the installation of the operating system
that is normal).
Then restart your computer, when the computer restarts it will have a box to put your product key...put the product key in the box and click.
The computer should start up and run as if it was a new computer.
You do not need to re-register
You can now remove the disc.
-----------------------------------------------------------------------------------------------------------------------------------------------
If this fails to clear your blue screen of death then you have a hardware problem.
It could be faulty ram
If you still get the BS (Blue Screen), then you have two choices.
1.Reinstall the entire Operating System and you may have to update some drivers.
This will require you to go back to the start of the repair info and select Install instead of Repair.
2..Take your machine in to have the hardware tested.
Keep in mind that if you do a complete reinstall of the Operating System you will lose all the information on the computer,such as pictures, programs, videos, everything you installed will be gone.
Please take time to rate me four thumbs up

Sep 09, 2011 | IBM ThinkPad T41 2373 Notebook

1 Answer

Turn on laptop n it tells me to put in password blue screen but my lappy doesnt have a password


Hi...winternator....

Start your computer in the Safe Mode.
To start in Safe Mode
Turn your computer on
Keep tapping F8 while the computer is starting up
When the computer starts select Safe Mode
1. Uninstall any softwear you may have put on the computer before the problem started.
2. Do a complete System Restore: Start>All Programs>Accessories>System Tools>System Restore.
This will bring your system back to a time before you installed the softwear or Microsoft installed drivers,etc.
Note: Just be sure to use a date in a darkened box before your trouble start date.
If after you have done the above and your still getting the blue screen of death, the installed drivers,softwear,etc might have corrupted the Operating System.
If that happened then that means either repair or reinstall the operating system.
You will need to do the following:
1...Repairing the Operating System...
A...You will have to have the Operating Dics that came with the computer
It will have your product key number that came with the computer, you can also find it on the tower, or under the bottom of your laptop, or maybe the piece of paper that the CD orginally came in may have the number on it.
You can also download a small program and it will tell you your product key number.
Go to the following webpage to download your FREE key finder.
http://www.magicaljellybean.com/keyfinder/
B...You will now insert the disc into the CD/DVD player
C...Restart the computer
D...When the window opens that tells you to press "Any" key, you will press any key you want to press.
E...If you do not receive a message that says "press any key to boot from CD", then then the computer is not ready to boot from a cd.
To correct this problem you will have to go into your computer's Bios and change the computer to boot from a CD.
To get into the Bios, shut the computer off,restart, while the computer is starting up keep tapping F1 as the computer is starting up.
When you are in the Bios, select to boot by CD by moving the cursor with the direction arrows on the keyboard.
Once you have selected to boot by cd the exit and restart the computer...the disc is already in the cd/dvd player.
Your system will boot then from the cd.
F...After a minute or less it should ask you if you want to Quit Repair, or Continue.
You will select repair this time, but you may have to come back here and select Install if the repair does not work.
It will ok the agreement document if it asks you too.
Tap F8 on your keyboard to pass it when ready.
It will ask you if you want to Install, Repair, Delete Partition, or Quit.
Select Repair
Inside the box there will be one or two partitions.
Choose the largest partition.
After you have chosen the largest partition, you will then press the "r" key to start the repair
After the repair is complete then you will need to restart your computer.
G...Computer Restart
After the repair is complete, shut the computer down (the computer will shut down a few times during the installation of the operating system
that is normal).
Then restart your computer, when the computer restarts it will have a box to put your product key...put the product key in the box.
Answer any questions.
The computer should start up as if it was a new computer.
You do not need to re-register
You can now remove the disc.
-----------------------------------------------------------------------------------------------------------------------------------------------
If this fails to clear your blue screen of death then you have a hardware problem.
It could be faulty ram
If you still get the BS (Blue Screen), then you have two choices.
1.Reinstall the entire Operating System and you may have to update some drivers.
This will require you to go back to the start of the repair info.
2..Take your machine in to have the hardware tested.
Keep in mind that if you do a complete reinstall of the Operating System you will lose all the information on the computer,such as pictures, programs, videos, everything you installed will be gone.
Please take time to rate me four thumbs up

Sep 06, 2011 | PC Laptops

1 Answer

Starts with blue screen then goes off


Hi...steve21790...

Start your computer in the Safe Mode.
To start in Safe Mode
Turn your computer on
Keep tapping F8 while the computer is starting up
When the computer starts select Safe Mode
1. Uninstall any softwear you may have put on the computer before the problem started.
2. Do a complete System Restore: Start>All Programs>Accessories>System Tools>System Restore.
This will bring your system back to a time before you installed the softwear or Microsoft installed drivers,etc.
Note: Just be sure to use a date in a darkened box before your trouble start date.
If after you have done the above and your still getting the blue screen of death, the installed drivers,softwear,etc might have corrupted the Operating System.
If that happened then that means either repair or reinstall the operating system.
You will need to do the following:
1...Repairing the Operating System...
A...You will have to have the Operating Dics that came with the computer
It will have your product key number that came with the computer, you can also find it on the tower, or under the bottom of your laptop, or maybe the piece of paper that the CD orginally came in may have the number on it.
You can also download a small program and it will tell you your product key number.
Go to the following webpage to download your FREE key finder.
http://www.magicaljellybean.com/keyfinder/
B...You will now insert the disc into the CD/DVD player
C...Restart the computer
D...When the window opens that tells you to press "Any" key, you will press any key you want to press.
E...If you do not receive a message that says "press any key to boot from CD", then then the computer is not ready to boot from a cd.
To correct this problem you will have to go into your computer's Bios and change the computer to boot from a CD.
To get into the Bios, shut the computer off,restart, while the computer is starting up keep tapping F1 as the computer is starting up.
When you are in the Bios, select to boot by CD by moving the cursor with the direction arrows on the keyboard.
Once you have selected to boot by cd the exit and restart the computer...the disc is already in the cd/dvd player.
Your system will boot then from the cd.
F...After a minute or less it should ask you if you want to Quit Repair, or Continue.
You will select repair this time, but you may have to come back here and select Install if the repair does not work.
It will ok the agreement document if it asks you too.
Tap F8 on your keyboard to pass it when ready.
It will ask you if you want to Install, Repair, Delete Partition, or Quit.
Select Repair
Inside the box there will be one or two partitions.
Choose the largest partition.
After you have chosen the largest partition, you will then press the "r" key to start the repair
After the repair is complete then you will need to restart your computer.
G...Computer Restart
After the repair is complete, shut the computer down (the computer will shut down a few times during the installation of the operating system
that is normal).
Then restart your computer, when the computer restarts it will have a box to put your product key...put the product key in the box.
Answer any questions.
The computer should start up as if it was a new computer.
You do not need to re-register
You can now remove the disc.
-----------------------------------------------------------------------------------------------------------------------------------------------
If this fails to clear your blue screen of death then you have a hardware problem.
It could be faulty ram
If you still get the BS (Blue Screen), then you have two choices.
1.Reinstall the entire Operating System and you may have to update some drivers.
This will require you to go back to the start of the repair info.
2..Take your machine in to have the hardware tested.
Keep in mind that if you do a complete reinstall of the Operating System you will lose all the information on the computer,such as pictures, programs, videos, everything you installed will be gone.
Please take time to rate me four thumbs up

Sep 05, 2011 | PC Laptops

1 Answer

Hi ..my samsung laptop only goes to stand by and nothing comes on screen this was a sudden occurrance a ll there is is the controls in blue mode


Hi...susan1958301...

Start your computer in the Safe Mode.
To start in Safe Mode
Turn your computer on
Keep tapping F8 while the computer is starting up
When the computer starts select Safe Mode
1. Uninstall any softwear you may have put on the computer before the problem started.
2. Do a complete System Restore: Start>All Programs>Accessories>System Tools>System Restore.
This will bring your system back to a time before you installed the softwear or Microsoft installed drivers,etc.
Note: Just be sure to use a date in a darkened box before your trouble start date.
If after you have done the above and your still getting the blue screen of death, the installed drivers,softwear,etc might have corrupted the Operating System.
If that happened then that means either repair or reinstall the operating system.
You will need to do the following:
1...Repairing the Operating System...
A...You will have to have the Operating Dics that came with the computer
It will have your product key number that came with the computer, you can also find it on the tower, or under the bottom of your laptop, or maybe the piece of paper that the CD orginally came in may have the number on it.
You can also download a small program and it will tell you your product key number.
Go to the following webpage to download your FREE key finder.
http://www.magicaljellybean.com/keyfinder/
B...You will now insert the disc into the CD/DVD player
C...Restart the computer
D...When the window opens that tells you to press "Any" key, you will press any key you want to press.
E...If you do not receive a message that says "press any key to boot from CD", then then the computer is not ready to boot from a cd.
To correct this problem you will have to go into your computer's Bios and change the computer to boot from a CD.
To get into the Bios, shut the computer off,restart, while the computer is starting up keep tapping F1 as the computer is starting up.
When you are in the Bios, select to boot by CD by moving the cursor with the direction arrows on the keyboard.
Once you have selected to boot by cd the exit and restart the computer...the disc is already in the cd/dvd player.
Your system will boot then from the cd.
F...After a minute or less it should ask you if you want to Quit Repair, or Continue.
You will select repair this time, but you may have to come back here and select Install if the repair does not work.
It will ok the agreement document if it asks you too.
Tap F8 on your keyboard to pass it when ready.
It will ask you if you want to Install, Repair, Delete Partition, or Quit.
Select Repair
Inside the box there will be one or two partitions.
Choose the largest partition.
After you have chosen the largest partition, you will then press the "r" key to start the repair
After the repair is complete then you will need to restart your computer.
G...Computer Restart
After the repair is complete, shut the computer down (the computer will shut down a few times during the installation of the operating system
that is normal).
Then restart your computer, when the computer restarts it will have a box to put your product key...put the product key in the box.
Answer any questions.
The computer should start up as if it was a new computer.
You do not need to re-register
You can now remove the disc.
-----------------------------------------------------------------------------------------------------------------------------------------------
If this fails to clear your blue screen of death then you have a hardware problem.
It could be faulty ram
If you still get the BS (Blue Screen), then you have two choices.
1.Reinstall the entire Operating System and you may have to update some drivers.
This will require you to go back to the start of the repair info.
2..Take your machine in to have the hardware tested.
Keep in mind that if you do a complete reinstall of the Operating System you will lose all the information on the computer,such as pictures, programs, videos, everything you installed will be gone.
Please take time to rate me four thumbs up

Sep 05, 2011 | Samsung N150 (36725723009) Netbook

1 Answer

MY SONY LAPTOP PCG-GR370 WHEN STARTING UP GOES TO A BLUE SCREEN WITH A MESSAGE THAT READ UNMOUNTABLE-BOOT_VULUME (STOP 0X000000ED)


Hi...sterling3k5

1. Uninstall any softwear you may have put on the computer before the problem started.
2. Do a complete System Restore: Start>All Programs>Accessories>System Tools>System Restore.
This will bring your system back to a time before you installed the softwear or Microsoft installed drivers,etc.
Note: Just be sure to use a date in a darkened box before your trouble start date.
If after you have done the above and your still getting the blue screen of death, the installed drivers,softwear,etc might have corrupted the Operating System.
If that happened then that means either repair or reinstall the operating system.
You will need to do the following:
1...Repairing the Operating System...
A...You will have to have the Operating Dics that came with the computer
It will have your product key number that came with the computer, you can also find it on the tower, or under
the bottom of your laptop, or maybe the piece of paper that the CD orginally came in may have the number on it.
You can also download a small program and it will tell you your product key number.
Go to the following webpage to download your FREE key finder.
http://www.magicaljellybean.com/keyfinder/
B...You will now insert the disc into the CD/DVD player
C...Restart the computer
D...When the window opens that tells you to press "Any" key, you will press any key you want to press.
E...If you do not receive a message that says "press any key to boot from CD", then then the computer is not ready to boot from a cd.
To correct this problem you will have to go into your computer's Bios and change the computer to boot from a CD.
To get into the Bios, shut the computer off,restart, while the computer is starting up keep tapping F1 as the computer is starting up.
When you are in the Bios, select to boot by CD by moving the cursor with the direction arrows on the keyboard.
Once you have selected to boot by cd the exit and restart the computer...the disc is already in the cd/dvd player.
Your system will boot then from the cd.
F...After a minute or less it should ask you if you want to Quit Repair, or Continue.
You will select repair this time, but you may have to come back here and select Install if the repair does not work.
It will ok the agreement document if it asks you too.
Tap F8 on your keyboard to pass it when ready.
It will ask you if you want to Install, Repair, Delete Partition, or Quit.
Select Repair
Inside the box there will be one or two partitions.
Choose the largest partition.
After you have chosen the largest partition, you will then press the "r" key to start the repair
After the repair is complete then you will need to restart your computer.
G...Computer Restart
After the repair is complete, shut the computer down (the computer will shut down a few times during the installation of the operating system
that is normal).
Then restart your computer, when the computer restarts it will have a box to put your product key...put the product key in the box.
Answer any questions.
The computer should start up as if it was a new computer.
You do not need to re-register
You can now remove the disc.
-----------------------------------------------------------------------------------------------------------------------------------------------
If this fails to clear your blue screen of death then you have a hardware problem.
It could be faulty ram
If you still get the BS (Blue Screen), then you have two choices.
1.Reinstall the entire Operating System and you may have to update some drivers.
This will require you to go back to the start of the repair info.
2..Take your machine in to have the hardware tested.
Keep in mind that if you do a complete reinstall of the Operating System you will lose all the information on the computer,such as pictures, programs, videos, everything you installed will be gone.
Please take time to rate me

Sep 03, 2011 | Sony VAIO GR370 Notebook

1 Answer

Netbook turns on blue screen appears but doesn't give enough time to read what it says and then restarts continuously


Hi there!
You can follow this simple steps so that you can determine the exact blue screen error that you are getting.
Start the computer and keep pressing the F8 key. It will lead you to Windows Advanced Option Menu (see picture):
fritzilog.jpg

highlight Disable automatic restart on system failure and press the enter key. It will restart the computer and will stop on the blue screen error instead of restarting your computer.
Hope this helps.

Apr 21, 2011 | Acer PC Laptops

2 Answers

Keep getting blue screen on gateway nv44 laptop


Ok more then likely it is a hardware issue causing the blue screen I will suggest two things to try first before you start thinking about buying a new PC first I would suggest installing new drivers for your hard ware this may solve the problem. second I will also suggest reinstalling windows if up dating your drivers dose not work. I have attached how to guilds on how to up date your drivers and reinstall windows.

http://www.nodevice.com/help/1/Install_Windows_Driver.html

http://windows.microsoft.com/en-us/windows/help/install-reinstall-uninstall

I hope the helped.

Thank you,
Norse

May 19, 2010 | PC Laptops

2 Answers

Notebook keeps restarting quickly after prompted with blue screen


This behaviour can be brought up with virus presence or porgram being corrupted . so the only solution i can give u is to format the machine .

Jul 22, 2009 | Gateway MX6025 Notebook Computer...

1 Answer

Lenvo blue screen error message when computer starts up


Please try to unplug the laptop from power and remove the battery for over 10 seconds. Then start it up again. There are other things we can try if this does not work.

Mar 19, 2009 | Lenovo 3000 N200 Notebook

1 Answer

Purchased a Dell Studio 17 ( http://www.bestbuy.com/site/olspage.jsp?skuId=9150562&st=Dell+Studio+17&lp=5&type=product&cp=1&id=1218036668331 ) on Feb. 7th. A week later when starting up I get the blue...


u the restore button again and get the computer to last time when it was working againg.
you can get the same by tapping F8 button on key board when you inicially see the dell logo ,while turning the computer on..

We will iupdate the windows in "safe mode with networking" mode so u will not get
blue screen again.
for getting "safe mode with networking" keep tapping F8 button while computer is just turning on and ur seeing dell logo.
After the updates are installed computer will restart properly..
i have worked as dell tech support guy at A5 level..
so am sure it would work..


u gota give me 5 pointers n votes after it works ;)which it would

Feb 19, 2009 | Dell Studio 17 Laptop

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