Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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WHERE DID MY DATA GO?!?!

When I connect my WD 375gb eternal hard drive, the computer recognizes it and installs the drivers. Also, it comes up in my "My Computer" screen has having files on it (showing 263 free out of 375). However, when I click on it to view the files the folder says there are 0bytes of data there. How do I fi this?

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  • HelpMeDrama Apr 29, 2008

    No I already "unhid" all my files. They are not hidden.

  • HelpMeDrama Apr 29, 2008

    There were a several folders there before, but now there is only a "New folder" which I created before. That folder also has nothing in it (0 bytes). That is all that shows up.

  • HelpMeDrama Apr 30, 2008

    I don't quite get what you mean. The only thing that currently shows up is "New Folder" folder which is empty.



    Previously there had been several files and folders visible when I opened the drive. I had placed these files/folders on there. Now there is only that one "New Folder" folder which is visible, which I also previously placed on the drive.



    To sum it up, the only folder showing, I placed on the drive. There are no files visible whatsoever.

  • Anonymous May 11, 2010

    Do any folders show up when you open that drive in My Computer?

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  • 9 Answers

Are possilbly the files hidden, open file then rght click, goto properties,click on it, see if they are hidden

Posted on Apr 29, 2008

  • t_daddy069 Apr 30, 2008

    did you put these files on there or were they there when you looked at the external drive?

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Hi,

I think the hard drive is causing the issue as the two computer were unable to detect the drive.

In this i want you to disconnect the hard drive & clean the golden edges of the drive and the connctors and connect it back.

Go to BIOS menu & check whether it is detected in the BIOS or not.

If it is not detected, connect the hard drive to another computer which can boot to windows.

And run the diagnostics using the software from the WD site.

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