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I have a bissell power steamer That is not spraying soap, only water. I have checked all the filters and belts that I know of I also tried to reprime the pump as indicated in the trouble shooting section. Is there anything else I can try? Thanks

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  • 2 more comments 
  • Anna Moeller Apr 29, 2008

    I also Have put clean water in the solution container, but nothing is coming out

  • Anna Moeller Apr 29, 2008

    It does not turn all the way around, but stops where it is supposed to

  • Anna Moeller Apr 30, 2008

    where can I get a new cao and or insert?

  • wolverine95 May 05, 2009

    The machine is not dispensing soap. When turning the dial to 'water rinse' it dispenses water, but only if I turn it off and let the vacuum wind completely off, then turn it on again. 


    If I turn the dial back to any of the 'soap' positions (light clean, normal clean, heavy traffic) it quickly loses pressure and then stops spraying anything at all, or sprays very little at all. 


    It's as if there's a vacuum leak in the lines, or a pinched line, but I can't seem to find any problems, and the unit was never taken apart previously (i.e. how would the problem start in the first place). 


    Any ideas? The pump, motor, belt, etc all seem to be fine. 


    I've also tried blowing out the lines with my air compressor, and that hasn't made any difference. 


    Thoughts/ideas?

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  • Master
  • 1,673 Answers

If it spraying water, then the pump is ok. The valve at the bottom of the soap bottle may be bad. Also when you turn the smart mix vavle, does it turn easily or hard, if hard, try spraying some furniture polish around the knob and turn it to work in in, if it turns all of the way around and doesn't stop where it is supposed to, then the knob or the top under the knob is broken.

Posted on Apr 29, 2008

  • Lauren Junge
    Lauren Junge Apr 30, 2008

    Sounds like you need to replace the cap and insert for the soap bottle which may come with the bottle.

  • Lauren Junge
    Lauren Junge Apr 30, 2008

    Try Bissell.com or a local repair shop should be able to get it for you.

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