Question about Tomtom One XL GPS Receiver

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Tomtom 1xl hi there, when i switch my receiver on it shows a picture of the receiver with a blue card with two white hands on it and a red cross coming out of the bottom. i have tried resetting but this doesn't change anything.

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  • Anonymous May 15, 2008

    my tomtom won't stay on!

  • Anonymous May 19, 2008

    same as bighorn 2's problem.

  • madmerritts Sep 05, 2008

    i have a tom tomxl1 and when I turn it on I get a red x on the screen and its frooze at that point This happened after I downloaded some updates the reset button does nothing to help

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My tomtom fell on the floor and i get aflashing red and white cross. How do i correct this and get my device working again?


Internal memory was damaged when dropped.. OR the SD card if it has one. Replace the sd card and copy data over from back up

Feb 23, 2013 | Tomtom ONE XL GB Car GPS Receiver

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Sorry wrong Question.......I'm really frustrated right now. I have a TOMtom XL 30 Series that will now show nothing but a Big Red X when I plug it into my Truck.....HELP !!!!!


It is quite common tomtom bug.
Do: 1. backup restore or 2. copy all original SD files to your new formated SD card. Restart TomTom and see if it works.

Sep 28, 2011 | Tomtom One XL GPS Receiver

1 Answer

White cross in red circle on the tomtom screen


hi. i suggest to try a soft reset first. go tomtom.com select support search for reset select softreset select your device do as told when this is not enough search in tomtom for start up and read wht to do.

Feb 21, 2010 | Tomtom One XL GPS Receiver

1 Answer

TomTom GO700


Hi there

This happens because files on your card are corrupted after an unsuccessful download.
If you have a card backup at hand, put the card into a computer, format it , and restore backup.
After that the TOMTOM will restart working normally.

If you did not make a copy or backup of the original card, or you cannot reach the computer hosting the last backup.Then follow the procedure below to restore your data :

1. Uninstall the application



2. Reinstall the application


attention_25.gif We highly recommend backing up your device before continuing. questionmark_25.gif
This will preserve any maps and voices you may have purchased.
1. Connect your device to your computer.
2. Go to Computer (Vista), My Computer (XP) or your Desktop (Mac).
3. Double-click the TomTom disk drive to open your TomTom.
4. Make sure that hidden folders and files are shown. To do this:
  • Vista: Go to Organize > Folder and Search Options, click on the View tab and select the option Show hidden files and folders.
2053_01.gif
  • XP: Tools > Folder Options..., click on the View tab and select the option Show hidden files and folders.
2053_02.gif
  • Mac: With the exception of some system files, your Mac should already show all hidden files and folders on the TomTom drive.
5. Identify the map folders on the TomTom. These are named for countries or regions such as USA_and_Canada, North_America or any other country or geographical region.
6. Delete all files EXCEPT these map folder(s) and the folder titled ASR, if it exists (the ASR folder will not appear on every device).
7. Properly disconnect the TomTom from the computer and exit TomTom HOME, if it is open.
  • Vista/XP: Right-click the TomTom drive and choose Eject.
  • Mac: Drag the TomTom drive to your Trash.
8. When the TomTom boots you should see a screen with the flashing X.
Proceed to reinstall the application (below):


ico_close.gif

Sep 09, 2008 | Tomtom GO 700 GPS Receiver

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