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Press all of the buttons and keys on the phone one by one with it powered off and the battery out. Make sure they all feel normal to the touch and when pressed. Check the buttons on either side of the main display carefully, as these tend to get stuck more than others.
when I open my phone it seems to be stuck on the right arrow button so it goes to "IM account". I was really confused this morning because even if I click exit, it goes back to the same thing on its own. when I get a chance to press menu, it just whirls around as if I'm pressing the arrow over to choose a category but I'm not.. its weird.. probably the weirdest phone I've ever had
sounds like bloken flex / keypad module (mine did the same, all keys dead except power, fixed it with a 5 dollar new module and some hours of puzzling to get it installed.. (I just posted a guide on motox on how to do it..
(I hope urls are allowed)