1.Press the volume, (Speaker symbol) and ensure that it's not muted. If it is press the mute box to untick it.
2. If that's not the problem press Tools, then press Settings, then press Language. Press Voice and select a voice.
That may solve the problem. If not it may be that the voice file is corrupted and needs to be downloaded again.
3. To download the voice file connect your satnav to your computer. Download and install webupdater from http://www8.garmin.com/support/collection.jsp?product=999-99999-27 When it's installed it will look for updates to the software. When it's finished it'll give you an option to download voices. Tick the ones you want and click next. The voices will be downloaded to your satnav. When it's finished an you have disconnected the satnav you'll need to select a voice again as described in paragraph 2 above.
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