Question about Verizon Communications Motorola w385 Pay-As-You-Go Cell Phone - Black/Silver

1 Answer

Motorola W385 Dropped In Water

I'm trying to take apart my W385 to see if I can clean it and dry it out, but I'm unable to get the case off so I can clean the screen and remove the internal components. Any ideas? Thanks.

Posted by on

  • 2 more comments 
  • Anonymous Jul 18, 2008

    My Moto W385 went through the wash along with my bed sheets and comforter, but I found it before I put it in the drier. It's not working at all. I'm trying the method flipside82 suggested as I type.

  • alexforche Jul 18, 2008

    My Moto W 385 went in the wash with bed sheets and comforter but I spotted it before it went in the drier. I'm trying to dry it in the drier.

  • machomamajr Mar 14, 2009

    My phone went in the wash. I did that. My screen is white but it still says verizon wireles when i turn it on.

  • Anonymous Mar 23, 2009

    Also washed my hubby phone but I dried it out all day and it came back thank God! There is still a little water behind the screen any idea how to get it apart to dry it? I tried a hair drier but it just got too hot.



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Run a dryer full of clean dry clothes, when the clothes are hot turn off the dryer and place the cell phone and battery (seperated) in the center of the clothes I have the exact same phone and it totally dried it out repeat as many times as needed

Posted on May 30, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Universal charger for w385 does not want to charge my phone. once i plug it into the phone, it says unable to charge.


the problem might be from the phone, the charger, or the battery.

to confirm it if it is the phone, try a similar charger on the phone and see what it says, if it does the same then it is the phone.

to test if it is the battery, try inserting the battery in another phone and try charging it tosee what it says again.

then try testing the universal charger by trying it on another motorola w385 to see what it says.

which ever it is you detect the problem from, then you can replace it.

May 27, 2010 | Motorola Mobility W385 Cellular Phone

1 Answer

Why does m phone says unable to charge

Remove battery, clean contacts between battery and phone. You must use the original Motorola charger instead of one of those "universal" type chargers.Hope this helps!

May 22, 2010 | Motorola Mobility W385 Cellular Phone

2 Answers

W385 not charging off computer

you have to give more detail to your question to get a better diagnosis.

(1) have you charged from this USB port before?
(2) Are you using a laptop?

There are 2 basic types of USB ports. powered and non-powered.

Sometimes you have to go into your computer settings and tell the computer this USB port you want powered.

The reason I asked if you are trying to charge using a laptop is because most laptop USB ports or non-powered because It will drain the battery down too fast.

if this is the case you can look into buying a powered USB hub which you can plug into your non-powered port you should be able to then charge this way.

good luck hope this helps.

Mar 26, 2010 | Motorola Mobility W385 Cellular Phone

1 Answer

Plug up to charger and it says unable to charge

Remove battery, clean contacts between battery and phone, clean charging port, also be sure to use an original Motorola charger instead of one of those "universal" type chargers.

Jan 18, 2010 | Motorola Mobility W385 Cellular Phone

1 Answer

My brand new w385 is displaying the message "unable to charge". I am using the charger supplied to me by motorola. wtf?

Check the contacts between phone and battery, if necessary align or clean. Are you using original Motorola charger? This solved my problem; I was trying to charge it with one of those "universal" chargers.

Hope this helps!

Dec 15, 2009 | Motorola Mobility W385 Cellular Phone

1 Answer

My motorola w385 won't turn on

Did you dry the phone completely? that may be the problem. Here is the procedure to take out all moisture trapped in the phone: Dry the phone, battery, any accessory, etc. with cloth and wrap each piece, phone and accessories, in newspaper. Place a few handfuls of rice into a plastic bag and then place the wrapped phone in the bag with rice. The newspaper wrapping avoids direct contact of rice with your phone because the dust from the rice can get into the small areas of the phone. The newspaper and rice will absorb moisture. Leave it there (with the bag open) at least 24 hrs.

Apr 07, 2009 | Motorola Mobility W385 Cellular Phone

1 Answer

My Motorola W385 from MetroPCS has a White Screen

It should be dry "after few years", Probably is time to get a new phone.

Mar 27, 2009 | Motorola Mobility W385 Cellular Phone

1 Answer

Dropped my phone in water.need to get it reapired costeffectively

I dropped mine in water i pulled it apart (battery and battery cover off) and let it dry out for a day stuck it on charge and it worked again.

Dec 22, 2008 | LG Prada KE850 Cellular Phone

1 Answer

Phone in water

Don't turn it on. Take battery off. Put in a bowl or bag of dry white rice, Leave for 3 days. If you are lucky it will be ready to charge and like new after the rice pulls the moisture out.

Apr 09, 2008 | Motorola Mobility RAZR V3

2 Answers

I dropped my phone in the toliet.

Seems like your lcd and or flex cable might be gone. Also, u may have a short on the board, u probably tried to turn it on and it was still wet. Water damage can cleaned, and the parts are all replaceable. Check my profile as we may be able to help you.

Jan 23, 2008 | Motorola Mobility RAZR V3

Not finding what you are looking for?
Verizon Communications Motorola w385 Pay-As-You-Go Cell Phone - Black/Silver Logo

Related Topics:

793 people viewed this question

Ask a Question

Usually answered in minutes!

Top Verizon Communications Cell Phones Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Laxman Bisht
Laxman Bisht

Level 3 Expert

662 Answers

Are you a Verizon Communications Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides