Question about Linksys (RT31P2) Router

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Unable to get a IP address to my workstation at home,

I am now unable to get a IP address to my computer. I have comcast
as my ISP and vonage for my VOIP. everything was working fine until
last week. I have reset the both my BB router and cable modem.
If I plug my laptop in directly to the modem it works fine, if I plug my desktop directly into the modem it still does not work.
My vonage works fine so the connection between the cable modem and router seems to be good.
I have put in a new nic and disabled the onboard nic. Still get the same indications

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  • serra baby
    serra baby May 11, 2010

    hello!



    -- are you using the same ethernet cable if you connect your desktop to the router?

    -- what is the ip address of your desktop if you connected it directly to the modem? how about to the router?

    -- what about your laptop? what are the ip address if you connected it to the mpdem and to the router?

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  • 33 Answers

Just wanted to clarify

* have you tried connecting desktop and laptop straight to the router? (because with your statement you only connect both computers straight to the modem and only the laptop works fine).

Posted on May 01, 2008

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You should set everything to automatic until you know it works.
So...
Go to your start menu -> Control panel -> Network connections.
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Right-click "Local Area Connection" and choose "Properties".
Double-click "Internet Protocol (TCP/IP) and see that both "Obtain an IP address automatically" AND "Obtain DNS server address automatically" are selected.
Click "OK" twice and make sure that all property windows are closed.
Go to the command prompt and re-do "ipconfig /all" (No quotation marks of course).
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If this does not work for you, copy the result form that command here and I have another look.

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First make sure that you have a valid connection to the router and that you have a valid IP address.

(note: for a wired connection you should have a link light on the numbered port of the router to which your computer is connected. You should have an IP address in the range 192.168.2.x. To check your IP address, click on Start, Run and type in command. Click OK. Now type in ipconfig and hit enter. Your IP address will be listed.)


For the F5D5230-4, F5D6230-3

Open a Web Browser
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For the F5D5231-4, F5D6231-4, F5D7230-4, F5D7231-4, F5D7231-4P, F5D8230-4, F6D3230-4

Open a Web Browser
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  6. Type in your password that was assigned to you by your ISP twice
  7. Leave Service Name blank
  8. Click on Apply Changes
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  10. It should now show Connected as the Internet Status at the top right hand corner of the web page

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Try to see your modem config and send the data.
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