Question about NorStar M7310 Corded Phone

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Voicemail Hi: My system is set up so that all extensions ring on all three lines. When line 1 is busy or nobody answers after 3 rings, the call transfers and rings on line 2. If there is no answer on line 2 then the call goes to voice mail. The problem is that the phone has to ring 8 times before customers can leave a message. How can I set the phone up so the customers only have 3 rings before the voicemail picks up?

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  • Anonymous Mar 14, 2014

    our phone rings 3 times and then it goes to voice mail. We want to increse the number of rings from 3 to a higher number of rings before it goes to voicemail.

  • Anonymous Mar 31, 2014

    Phone rings once and goes right to voicemail. This line does not have the "send all calls to voicemail" feature.

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It sounds like you are using a voicemail service from a provider, meaning you did not buy the voicemail system with the phone system. If you confirm, I can tell you how to fix this.

Posted on May 13, 2008

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Want to assign another extension to access another extensions voicemail box on a Norstar CIS system


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Administration/Capabilities/Sets/ AAA & BBB:
-Change AAA\'s Forward No Answer Ring count to 4 rings
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Nov 30, 2012 | NorStar M7324 Telephone

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THE ANSWERING SYSTEM WON'T RECORD MESSAGES,ALL MESSAGES GOES INTO POOVIDERS VOICE MAILE, AS IF MY PHONE IS BUSSEY?????? I CHECKED AND RECORD TIME IS NOT SET TO ANNOUNCE ONLY ANS ALL MESSAGES HAVE BEEN...


This happens when the number of rings to answer of the provider voicemail is less than the number of rings to answer that the answer machine is set for. For example: if your provider voicemail rings to answer is set for 3 rings and the answer machine is set for 4 rings then the voicemail answers before the 4th ring, therefore the answer machine will never get a message. I would call the service provider's customer service number and request they increase the rings to answer above the number of rings to answer that the answer machine is set for. If you don't want voicemail to answer any calls(when your line is busy or when the answer machine is turned off) ask your service provider to disable voicemail.

Mar 30, 2011 | Uniden Cordless Phone

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How do I reprogram the phone to ring when a new call comes in, default to a certain line, and show caller id when a call comes in.


The answer to the Caller ID question:
Depend on the type of system that the phone is connected to. Late model Partner ACS equipment will display Caller ID info between the first and second rings, provided that the telephone line is plugged into a module that supports Caller ID.

The answers for the other 2 questions are taken directly out of the Partner ACS Programming Guide which is available for free download at Avaya's website.

Ther answer to the incoming call line ringing question:
Again, depends on the system. For the Partner ACS:

1) Press FEATURE 00 at extension 10 or 11.
2) Enter the number of the extension to be programmed for Line Ringing.

The green lights next to the line or pool buttons show the current Line Ringing settings for all

lines or pools assigned to the extension. (If a line or pool is not assigned to a button, the green

light next to that button is off.) The following ringing options can be shown by the green light

next to the line or pool button:

? Immediate Ring - on steady

? Delayed Ring - flashes slowly
? No Ring - flutters quickly

3) Press the line or pool button until the button light shows the correct setting (the setting for the
currently selected line or pool also appears on the display).
4) Continue programming, or exit programming mode.

Line selection:

For incoming calls, the line selection (hunt sequence) is set by the local service provider). For outgoing calls....again....it depends on the system. For the Partner ACS:

1) Press FEAURE 00, SYSTEM PROG, SYSTEM PROG, CENTRAL PROG at extension 10 or 11.
2) Enter the number of the extension to be programmed for Automatic Line Selection.
3) Press **.
4) Press the line, pool, or INTERCOM buttons in the desired order. The valid entries for Automatic
Line Selection
depend upon the type of extension:

? Key Extension: Outside system lines, Left Intercom (the factory setting)

? Pooled Extension: Pool 880 button 1, button 2, Left Intercom, Right Intercom (the factory

setting), Pools 881-883, individual lines


For each button pressed, a display similar to the following appears:

Automatic Line Selection


5) To exit Automatic Line Selection, press **.
6) Press CENTRAL PROG and enter a new extension number, or exit programming mode.

Changing line ringing and line selection are tasks that are normally reserved for the Administrator of the telephone system.

Jan 06, 2011 | Lucent 18D Corded Phone

1 Answer

We have three lines incoming. when line 1 is busy the second call on line 2 will not ring on other extensions.we have 4 extensions but call goes straight to the answering service on extension 5. Is this a...


This could be a setup problem, however I suspect you may have a "smart ring" set up with the telephone company. If this is so then it won't work. If the 3 lines are dedicated, then there is something wrong with the PBX.

Oct 04, 2010 | Office Equipment & Supplies

1 Answer

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Your voicemail thinks that it is ringing six times. The time that it takes to transfer to the extensions counts. Whiloe it seems that there is a lapse the system actually is using enough time to ring six times total. If you need longer ring time at the extension, take in account the transfer time and set it to pick up after 8 or 9 rings. It will actually only ring six. You just have to trick the system a little.

Jul 22, 2009 | Cell Phones

1 Answer

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This is one of the sloppiest setups they can possibly give you, but it relates to destinations for CF busy and CF no answer. Get someone who has a clue and tell them to adjust the time on the No Answer part, or, better yet, give you something that really works.

Carl


Jun 01, 2009 | Vodavi 30-BUTTONVODAV XTS Telephone

2 Answers

Call Waiting


THere are two answers to you question, depending on certain options and conditions.

First, where is the voice mail and where is the call waiting coming from?

1. If Voice Mail (VM) is located in the central office and you have a destination for call forward BUSY/NO ANSWER it will go to CO VM.

2. If Voice Mail on premise (Partner Mail), and you have CF BUSY/NO ANSWER set on your phone, it will go to voice mail....IF the call waiting is coming from another line. The CF and ring count is set in Partner system programming.

3. If you have call waiting coming on the same phone line and don't have CO VM, then you have no voice mail.

My CO codes for VM are 72# for Call Forwarding and *92 for CF Busy.

As Always, YMMV

Carl

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1 Answer

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Aug 21, 2007 | Toshiba Stratagy 4 Lite Voicemail System...

1 Answer

Fax


This si str8 from the manual! The Ring Delay sets the number of times the MFC rings before it answers in Fax Only or Fax/Tel mode. If you have extension phones on the same line as the MFC or subscribe to the telephone company?s Distinctive Ring service, keep the Ring Delay setting of 4. 1 If it is not illuminated in green, press (Fax). 2 Press Menu/Set, 2, 1, 1. 3 Press ▲ or ▼ to select how many times the line rings before the MFC answers (00, 01, 02, 03 or 04). Press Menu/Set. (If you select 00, the line won?t ring at all.) 4 Press Stop/Exit. Full Manual URL http://welcome.solutions.brother.com/BSC/public/files/dlf/doc000219/MFC-210C_UsaEngUsr_B.pdf Hope this helps! Regards, Babb

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