The printer has an envelope feeder attachment. When we print on standard-sized envelopes, it works fine. We are trying to print an odd-sized envelope (Avery A7). The feeder will not grab the envelope; it doesn't even try. In the Envelope Size option on the printer, we have it set for "Any Size", as there is no "A7" option there. Any ideas?
I got to HP tech support, and they tell me that the envelope feeder is intended only for a few standard envelope sizes. If we're trying to use a different sized envelope, as in this case, it must be fed manually, and the feeder bin will not work. So that answers that. Thanks for the help, though.
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The envelopes are standard in size hence do not use any odd sizes. And also do remember that you make the required alignment and also the feeding directions and positions. If you print in Landscape then the paper is too short for the printer to pick. Hence use Portrait so your printer can sense the presence of the envelope
Use a damp lint free cloth and clean the feeder rollers. Print out a configuration page to make sure that the printer recognizes that the feeder is installed. Usually the envelope feeder problems stem from age and/or dirty rollers. Make sure that your software app sees that the feeder is attached.
My suspiction is there is a tab on the tray that triggers a switch telling the printer what type of tray has been inserted. Your old tray is likely different from the Plus 4 tray and the printer knows it.
There is a workaround for this problem by tricking the printer.
The paper sensor, on my printer model hp4500 seems to only sense the paper at the beggining of the print job.
What I did to trick the printer to print on odd size paper is slide the paper adjuster to 8.5 and put a regular white sheet in. Then put your odd size paper under it. When you print your document set the number of copies to 2 and print.
The printer is going to sense that the paper is correct, and start the job.
Here is the tricky part... once the first 8.5x11 sheet is almost all the way through quickly slide the paper adjuster over to match the size of your odd width paper. The printer should pick up the odd paper and print the second copy. Fool you printa! You should be able to do batches of odd paper size under the first 8.5X11.
I hope this helps.
Table 3-7. Paper Handling Menu Item Values Explanation ENVELOPE FEEDER SIZE=COM10 For supported paper sizes see page 1-12. This item appears only when the optional envelope feeder is installed. Set the value to correspond with the envelope size currently loaded in the envelope feeder. ENVELOPE FEEDER TYPE=PLAIN For supported paper types see page 1-12. This item appears only when the optional envelope feeder is installed. Set the value to correspond with the envelope type currently loaded in the envelope feeder. TRAY 1 MODE= FIRST FIRST CASSETTE Determine how the printer will use Tray 1. FIRST: If paper is loaded in Tray 1, the printer will pull paper from that tray first. CASSETTE: A paper size must be assigned to Tray 1 using the TRAY 1 SIZE option (the next item in this menu when TRAY 1 MODE=CASSETTE). This allows Tray 1 to be used as a reserved tray. TRAY 1 SIZE= LETTER For supported paper sizes see page 1-12. This item appears only when TRAY 1 MODE= CASSETTE. Set the value to correspond with the paper size currently
How to copy/print onto envelopes.
Konica Minolta does not recommend copying/printing onto envelopes, asthe MFPwas not designed to run envelopes. Additionally, envelopes do not meet the
standards set for paper specifications. Their multi-layer make-up, adhesive, and odd size make it unreliable and potently damaging to the MFP.