Question about HP LaserJet 2420 Printer

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Line prints down the left side of the page

I have a 2420 that prints high volume each day. It has held up well for us and I have been cleaning the printer's cavity on a regular basis. I have noticed that it is now printing a wide line down the left side of the page. It looks like it's from a roller. I've seen this before, but just took the printer out and replaced it. Does this sound like it needs a new fuser?

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  • mrogers1650 Apr 29, 2008

    Ok. This will be my next step. The fuser is always so tricky to take out. This will be my first on a 2420. Any tips to ease the removal process?

  • mrogers1650 Apr 30, 2008

    Ok. I actually was able to get it out just fine. I ordered a maintenance kit to replace the fuser, etc. The current fuser is in need of replacement. Thanks for your help!

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  • 54 Answers

Try to change the toner first and if the problem is not sloved you can clean the fuser and check again then you can go for a fuser change

Posted on Apr 29, 2008

  • atthaullah mohammed Apr 30, 2008

    For 2420 you have to remove it from back it easy right now i dont have the printer or else i would have sent snapshots to remove it

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1 Answer

L have an HP2420 with the usual line down the left side 1.5 inches from the edge. I cleaned whatever I could see and it is less but still a faint line. We don't have high volume, use only HP cartridges...


Run a "half test". Put paper in the manual feed tray(tray 1). Print anything. Watch the paper. When it gets about 1/2 way into the printer, open the top cover. Remove the toner. Look down at the paper. Do you see the "usual" line? If yes, replace the toner cartridge. If no the fuser is probably bad.

Aug 30, 2011 | HP LaserJet 2420 Printer

1 Answer

I have an hp2430, it is pringinting shadows along the left edge of the papers and a line along the right side. I have printed a cleaning page 3 times and replaced the cartridge, running the cleaning page...


the line could be caused by a scratched DRUM unit or a contaminated trasfer roller... And the shadow is probably a broken MICA ROLLER in the FUSER,

To get rid of the line (if the drum is OK) you need a mantenance KIT for that model, (pickup roller, transfer roller, separating pads etc...), for the shadow you need a new FUSER

Cheers!

Mar 22, 2011 | HP LaserJet 2420 Printer

2 Answers

I have an HP Laserjet 2420 printer. When l sent a job for printing the page comes soiled on the other half with the other half printed nicely. I tried to open ot so that l can clean it but half half way...


I would love to see what the page looks like because I am sure that the word "soiled" doesn't quite mean the same to me as it does to you. See if you can't attach a picture or scan of the soiled side, and also see if you can rub the toner off the soiled side of the page.
Also provide tp/bottom/left/right half.
Thanks.

Feb 24, 2011 | HP LaserJet 2420 Printer

1 Answer

I have dark lines all the way down on the left side of paper. I replaced the toner cartridge, and still having the problem.


It seems that the fuser film roller is damage and need to be replace. Only tecnichian can fix the problem because they will open the whole printer.Fuser film roller is color orange that u can see through. It is quite damage due to high volume of printing and this fuser film roller start to tear up from sideways. Or the black fuser roller is damage. Just try to clean this with alcohol and see if it works.

Dec 29, 2010 | HP LaserJet 2420 Printer

1 Answer

HP Laserjet 2420 is printing a vertical black streak along left side of page.


This is either a defect in the cartridge. Or a defect i the fusing unit. Try a different cartridge to see if it goes away. Most all print quality issues on HP's are from the cartridge. If the cartridge does not fix the problem then the fuser film is goin bad. You can replace the fusing unit or find a local guy that can do just the film. Much cheaper. If the line down the side kind of "rubs" off like the toner is loose on the page then it is definately the film.

Jan 06, 2010 | HP LaserJet 2420 Printer

1 Answer

My hp 2420 is printing a black line-form


Lines are usually caused by the toner cartridge or the fuser. In order to determine the cause you can replace the toner and see if the lines go away. If not then it is in the fuser assembly and you would need to replace the fuser.

Nov 02, 2009 | HP LaserJet 2420 Printer

1 Answer

Light grey vertical line printing on left side of paper used the cleaning cycle and line in now doubled There is a black vertical line down left side of the page. I used the cleaning page but the line is...


Hi there,

I believe there are 3 possible causes for this issue; toner drum, fuser or transfer roller - more than likely I would dismantle the printer and check for lines on the fuser. But just in case remove the toner and carefully release the flap to reveal the toner drum - if that is scored and the lines correspond to those on the print-out thats the cause.

Rgds Colin

Dec 09, 2008 | HP LaserJet 2420 Printer

1 Answer

Hp 2420 vrtical line in page


Hello,

This issue can be due to fuser. I am sure you have changed the toner cartridge.
To confirm its a fuser issue, please perform the following:
1. Try printing a configuration page from tray 1, pull the top cover, as soon as the media is 60-70% inside the printer.
This would stop the paper before reaching the fusing assy.
2. Remove the paper and check if the line exist.
If exists, fuser is not faulty.
If it does not, then transfer roller, laser/scanner assy is faulty

- If fuser is faulty, perform the cleaning page as following
1. go to configure device > print quality > create/process cleaning page
perform cleaning page 5-6 times, however, if the line is due to fuser, then fuser needs to be changed.

Let me know the next update.

- Nikhil

Nov 21, 2008 | HP LaserJet 2420 Printer

1 Answer

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HI there have you tried the toner cartridge as this could also cause this problem? Also change the transfer roller and are the bands going from left to right or from up to down. If the bands are left to right change both if up to down more likely to be the toner cartridge.



Hope this helps you
Thanks J

Jan 11, 2008 | HP LaserJet 2420 Printer

1 Answer

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take out cartridge and look at roller on bottom of printer, clean with clean cloth and try, also there is a slit ( or hole on the inside ( put your hand inside and try to touch the top of printer there is a hole there where the images go to the laser clean with clean lint free cloth.

Nov 01, 2007 | HP LaserJet 2420 Printer

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