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We purchased a CS50 headset a few years back (maybe 2-3 years ago). The headset is working, however, it is beeping periodically. This has never happened before. I replaced the part that plugs into the wall with a new one, but the beeping continues. Do you have a solution?

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Replace the battery

Posted on May 13, 2008

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1 Answer

My plantronics CS50 USB headset won't subscribe to the base, it just keeps giving 3 short beeps when the call button is pressed. Numerous attempts at resubscription and resetting have not had any...


I know this is an old post but I just want to share what I confirmed through Plantations. Hopefully it will help someone in the same situation. Sometimes, people buy replacements headsets and it should be noted the CS55 Headset does not pair with the CS50 base. While they headset looks identical, the only way to tell which headset you have is to open the battery cover and look under the battery. If you have a CS55 headset and a CS50 base, they will not pair.

Jun 24, 2011 | Plantronics CS50-USB Headset

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Handsfree not working


Make sure that the phone cord that comes out of the back of the CS50 base plugs into the Handset port of the avaya telephone, not the headset port.  Then make sure the coily cord that comes out of the telephone handset is plugged into the front of the CS50 base.
It takes 1.5 hours to charge to 80% capacity, and 3 hours for a full charge.  You will know it's charged fully because the yellow blinking light on the front of the base will now be solid.

May 15, 2009 | Plantronics CS-50 Professional Headset

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Plantronics cs50 head set with lifter has STATIC


Try a system reset:
1.  Lift the headset off of the charging cradle, but make sure the headset is turned off.  It will be off if the green light on the front of the base is not lit.  If it's not, push the call answer button once to turn it off.
2.  Push the call answer button and the mute button at the same time and hold them down.  The mute button is the black little wheel at the top of the headset.  Use the tip of your finger to push it straight down and hold it while holding the call answer button.  A green light on the headset will flash for 2 series of flashes.  Wait until the end of the second series then let go of both buttons.
3.  Put the headset back on the charging cradle and wait 30 seconds.  Lift it back up and try to use it.  If this doesn't work, repeat one more time and then disconnect the power from the base and plug it back in.

Apr 24, 2009 | Plantronics CS50 Wireless Headset

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No Program folder for Plantronics application / driver.


The CS50-USB from Plantronics extends wireless freedom to your softphone. It’s the first wireless headset for VoIP applications with remote call detection and answer/end capability via PerSonoCall software (built-in).

Enjoy yourself without bothering about software!

Jan 05, 2009 | Plantronics CS50-USB Professional Headset

1 Answer

Headset CS50


It sounds like you need to re-register the earpiece to the base. To do this, use the following steps:
1. Return the headset to the
Headset Docking Cradle

2. Press and hold both the
Speak Volume Adjust Buttons (+/-)
on the back of base unit for a
minimum of 5 seconds. The
Red Power Indicator will then
flash

3. Press and hold the Headset
Mute Switch (black button on top
of earpiece) for a minimum
of 5 seconds. The On-line
indicator (green light on boom)
will then illuminate.

4. Subscription completion is
indicated when the Power
Indicator is fully illuminated
and the On-line Indicator is
extinguished.

5. If subscription fails within 2
minutes the headset will return
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Aug 19, 2008 | Plantronics CS50 Wireless Headset

1 Answer

Help


Remote ring detection provides a low tone * triple beep in your wireless headset when you receive an incoming call. This feature requires a handset lifter accessory, such as the Plantronics HL1 or HL10. If you do have a handset lifter but do not hear the remote ring detection, please check the following:

  • Check the placement of the lifter. - Make sure the handset lifter positioned directly over the phone's speaker.

  • Try adjusting the phone's ringer volume. If the phone's ringer is too quiet, it may not trigger the ring detection built into the lifter. Try turning up the ringer volume of your phone.

  • Check the ring tone of the phone. - If your phone's ring tone provides short beeps or plays music, the lifter's microphone may not detect it. Try switching your ring tone to a traditional ring or long beep.

  • Does the phone have different rings? - For example internal calls vs external calls vs transferred calls. Does the phone ring the same for each type of these calls. If so try changing so all calls use the same tone.

  • Attach the optional "external ring detector" cable. This cable plugs into the lifter and provides a small, black microphone. It is included in the plastic bag of lifter accessories. Mount the microphone near your telephone's speaker. Click here for more details.

  • There are 2 versions of the Lifter accessory - HL10 and HL1. The HL1 is a larger older version of the liter with a more sensitive rind detector. Some phones will require the older version of the lifter.

  • Please view the On Line Compatibility Guide to see if the older version (HL1) will be required for your phone.


*Please note the volume of notification beep in the headset cannot be altered, it will always be a low tone triple beep .

Jan 15, 2008 | Plantronics CS50 Wireless Office Headset...

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