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The caption wont turn off and there is a black box around the screen that only leave 1 inch of the picture

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Ok had to post this one with reference to the above problem

SOLUTION ... with tv on and box on ( be in cable mode) press MENU on cable remote ,press power button, press menu again, look at screen and where it says caption make sure it is disabled
Mine was enabled ... change it and problem fixed ... I spoke to comcast finally after trying all day and they confirmed that with their new down loads to box it triggered the CAPTION to be ON

Posted on Nov 02, 2008

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My JVC model AV-20F476 has a black-out box that covers most of the bottom half of the screen.


Go into menu and under CLOSED CAPTIONS look to see if TEXT is engaged---if it is set to text 1 turn it off or to text 2,3,4, etc

Text was a feature never really used but it is there, some cable boxes also have this setting/feature.

Let me know if you have questions.

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1 Answer

80% of the picture is black


Ok, if the video is present around the outside of the black box you have a problem with close captioning. It is stuck in either Text 3 or Text 4 mode. The options for close captioning are CC1, CC2, Text 1, Text 2, Text 3 and Text 4 and of course OFF. Apparently the close captioning is stuck on or is not being properly shut off. Better read the owners manual to see if you are missing a step when turning off close caption.

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1 Answer

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The problem is the close caption turn it off again and when the square leave turn the set off.

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1 Answer

When turned on the TV picture is OK. After a few seconds it suddenly becomes black except for approximately 1-2 inches around the perimeter. If any button on the converter is touched the picture returns,...


What you are seeing is called a TEXT box....it is a feature of
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1 Answer

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This sound like a problem with the Closed Caption, on many sets if the C.C. is set to text a black box apears, and since it only happens on DVD you might look at the DVD menu and see if it has this Text featcher in the Closed Caption menu and turn it off

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2 Answers

BLACK SQUARE IN THE MIDDLE OF THE SCREEN


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1 Answer

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If a black box appears on the screen, and a small amount of the picture is visible around the border, it means that your closed captions are on and set to TEXT. Go back into the menu, navigate to the closed captions page and set the captions to OFF.

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2 Answers

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